At the Tokyo University of Social Welfare, Nagoya Campus, foreign staff (Nepali, Vietnamese, Myanmarese and Chinese) are working as regular staff and undertaking tasks for foreign students. Academic Affairs Division Staff at the Institute of the Japanese Language share responsibility for classes with the full-time teachers in addition to supporting students' study, living and career guidance while sharing information. In this article, we will report on our foreign staff’s tasks and consider how they promote student motivation and how they boost the motivation of overseas students prior to their arrival in Japan.