International Journal of Marketing & Distribution
Online ISSN : 2186-0939
Print ISSN : 1345-9015
ISSN-L : 1345-9015
Original Articles
Customer Satisfaction Influenced by Evaluation of Steps and Results of Service Process:Empirical Study in Comparison with Prospect Theory
:Empirical Study in Comparison with Prospect Theory
Naoki Nagashima, Chizuru Nishio
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2013 Volume 16 Issue 1 Pages 35-59

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[in Japanese]
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© 2013 Japan Society of Marketing and Distribution
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2024年5月27日に”International Journal of Marketing & Distribution”は『流通研究』に統合しました。
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