抄録
In service design, a broad range of knowledge must be needed for service designers. In the actual service field, however, service design relies on the designers' own knowledge, experiences, and intuition. To tackle this issue, the authors have proposed the basic policy to establish the function embodiment knowledge base, in which sets of function and its realization structure (entities and delivery process) are collected. In this paper, the service design catalogue, which is used to provide the accumulated knowledge to a service designer, is proposed. Then, on the basis of this scheme, the service design support system is developed.
