価値認識マップの構築に向けた感情状態評価に関わる概念記述の試み

抄録

Recently, value creation from view point of service has been widespread. A service process is regarded as a kind of interaction between service providers and receivers. Sharing and managing such the knowledge on human Kansei are of growing significance to providing product's values focused on customers. However, any sufficiently-advanced technologies that realize such knowledge sharing and management have been established. One typical approach is to clarify and systematize concepts as an ontology which is a basis to describe knowledge. In the current study, we discuss a method to develop an ontology describing knowledge on human Kansei and introduce several existing ontologies. The ontology will serve as a useful reference to develop value recognition map and be of assistance to designers.