Evaluation in the Era of Artificial Intelligence: The Roles of AI and Human Evaluators

抄録

Revolutionary changes to human life are emerging as artificial intelligence （AI） brings multiple benefits to society. However, it also poses critical challenges to conventional practices. Higher education is not exempt from its effects, and quality assurance （QA） is now at a transitional phase. This paper explores external quality assurance （EQA） in the era of AI, highlighting the roles of AI and human evaluators. Glancing at a set of evaluator competencies which the American Evaluation Association （AEA） has stipulated, it poses two questions: （i） what roles should （and can） AI assume? And （ii） what responsibilities should human evaluators maintain? By discussing these two key questions, it is expected to gain insights into what human roles can and should not be replaced by AI.