2024 年 198 巻 S 号 p. S97-S121
This research presents an analysis of the risks associated with the service-oriented manufacturing supply chain based on the contingency theory. It aims to offer a comprehensive overview of the existing information by identifying and categorising diverse hazards into three primary tiers of risk determinants. The present research utilises a generic Risk Breakdown Structure (RBS) as a foundation but focuses on a particular industrial context to examine and validate hazards identified in the existing literature. Leveraging the Fuzzy Delphi-Analytic Hierarchy Process (AHP) technique, information was gathered from 50 local construction specialists, including government representatives, consultants, contractors, and clients. We propose formulating a comprehensive definition for a service-oriented manufacturing supply chain grounded on its fundamental significance within the contemporary economic landscape. Researchers and practitioners can consider a comprehensive list of seven risk categories: demand, supply, operations, information, finance, time (delays), and external sources (human-made or natural-related). These categories provide valuable insights into potential risks associated with various aspects of a given context. This study is one of the first research endeavours to provide the notion and attributes of the service-oriented manufacturing supply chain. The Fuzzy technique is employed to produce comprehensive and industry-specific Resource Breakdown Structures (RBSs) inside a singular investigation.
