Journal of Tourism Research
Online ISSN : 2436-7133
Print ISSN : 1341-8270
Task for Normalizing Facilities in Service Industry-Focused on Sectors of Transportation and Accommodation Services-
Takeshi SHIRADO
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JOURNAL OPEN ACCESS

1997 Volume 30 Pages 36-45

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Abstract

Long ago was an announcement that people no younger than 65 years old will account for over a quarter of Japan's population in 2020. Recent trend of aged people increase due to demographic al change and more social involvement by handicapped people seems to demand us to expand facilities easy to use for them. Mainly in public and urban facilities, we see a nationwide progress both in planning kind city for the handicapped and the old and constructing facilities easy to use for them. As the core of service industry, transportation and accommodation service sectors give priority in making their facilities meet laws and policies related to normalization. What is needed is, however, not restricted to hardware field but based on features of respective service sectors, enriching welfare policies, along with urgent need of enriching software field, especially human services, and our effort of having these sectors backed with more welfare-oriented viewpoint.

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© 1997 The Japan Academic Society of Tourism
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