抄録
The improvement activity (Small group activity, QC circle activity, and etc.) must be attractive and continuing. For that, considering about the “Three elements of the motivation” (Ability improvement, Approval and Interpersonal relationship) has been proposed in the CMQM (Society of Chubu Medical Quality Management). In the Gifu Red Cross Hospital and the Kochi Memorial Hospital, the improvement activity has been done based on such an idea. And works and employee’s motivation have improved.