抄録
Recent technologies on automation and autonomy have potential to realize new systems, such as automated cars and autonomous drones, and to change transportation in a drastic manner. Still, it has not been established how to assure the safety of such novel transportation systems. On the other hand, the value of using the new technologies may become vague if we too much focus on the safety.The authors and colleagues formed a research group in JSQC to discuss assurance of safety and quality of novel transportation infrastructure. This article reports the activities of our research group.In particular, by focusing on automated cars and drones, we report some results of our discussions on issues related to safety and excellent services from the viewpoint of human (consumer) delight and well-being.