抄録
The Study Group for Quality Value Creation in 2030, we established independently of Central Japan Quality Control Association in April 2022, involving manufacturing companies in the central region of Japan, mainly in the automotive field, and is working on a transformation from manufacturing to the Solution and the Creation of new value for quality with the prospect that the solving social issues is the goal to be reached.
The conventional successful business model was “ to efficiently increase productivity to provide good quality products to society ”, however, this should be changed now. We are in the midst of a once-in-a-century transformation in the automotive industry, which is undergoing transformation of its business itself, and we must consider social changes, e.g., environmental destruction and the world population decline. We should focus on “ how to optimally manage corporate technology and resources to solve social issues. Therefore, we proposed indicators “ SDQ cube ” to ensure the sustainability of each organization into the future. This article describes concept of SDQ cube and tools for it.
Additionally, quality assurance from products to customer experience is discussed. In MaaS and Case,we should assure widely range of processes from products to solution and reconstruct it in whole.
