A Study on the Significance and Limitations of ISO9001: 2015 Revision （Follow-up Report）

―Study on Issues of Management―

Abstract

　In the previous paper, ISO9001: 2015 is a certification standard of management systems and the point at issue that operation after the authentication is not established then the effect is not observed were discussed. In this paper, for the operation and establishment of management systems, the challenges for change of organizational climate and culture and the issue of management are discussed.

　If the exhibition of top management leadership is not necessarily expected, as a way to change the organizational climate and culture, a technique such as process consultation or team coaching supported by a third party is executed and continued among managers and organization members, then the management system is expected to be established in the organization.