暗黙知の表出化におけるメタファーの限界

－感性消費型製品の便益開発事例より考察－

抄録

Externalization to tacit to explicit knowledge is achieved by the sequential use of metaphor, analogy, and model (Nonaka, 1994; Nonaka & Takeuchi, 1995). In the context of product development, the externalization with an existential metaphor is a simple process, while that with a subjective metaphor is a complex process in which individuals involved in development are required to make a lot of decisions with their own intentions. This study argues the externalization with a subjective metaphor, and points out that its complex process needs a developer to interpret explicit knowledge produced from the subjective metaphor.