2020 年 9 巻 1 号 p. 57-63
This paper presents a conceptual model which concerns the relationship between personal level anxiety, kaizen behavior and kaizen performance. Previous literature on kaizen mostly discuss the association between its performance and organization level and strategic factors and often overlook the individual level factors such as traits and behaviors. In order to fill this gap, this paper concerns the individual factors especially focusing on personal level anxiety as one of the important determinants for successful kaizen implementation.