解説: ミニ特集「社会デザイン」
サービスの設計論要素の設計から関係の設計へ–
要素の設計から関係の設計へ
2010 年 4 巻 2 号 p. 74-80
詳細
2010 年 4 巻 2 号 p. 74-80
To solve current social problems, manufacturers need to supply service rather than materialized products to consumers. We have been proposing a novel engineering paradigm to deal with services, service engineering. We define services as a state change. A service model consists of three sub-models: scope model, view model and flow model. A computer-aided design tool, called Service Explorer, is developed to represent a network of the parameters and determines the influence weight one another.
