This study examines a relationship operating on the front lines of school education, investigating difficulties with social workers in schools, and clarifying influence factors. Ten social workers working in schools in Tokyo municipalities where multiple social workers are assigned participated in this study. The collected data were analyzed using the text-mining method. Seven clusters were extracted. An examination of those clusters revealed the following four influence factors.
(1) The peculiarity of school social work in its function of assisting the families of students.
(2) School social workers' own expertise and their professional performance.
(3) Social workers' action or inaction to share information among themselves and the availability or unavailability of opportunities for consultation.
(4) The deployment of school social workers relative to their public image and their coordination with other organizations.
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