This article aims to study the reformation and renovation of department store after the reform and
opening-up policy in China by comparing those in cities with different levels. Since the introduction of
the reform and opening-up policy, Chinese market changed rapidly. Meanwhile, the market and system
reformation presents differences in cities with different levels. With these backgrounds, this paper explores
the phases of department store’s reformation by using the examples of Shanghai, Jinan and Zibo in the
viewpoint of business history. And this article also examines whether the reformations are different in these
three cities, and what differences they have. The department stores in three cities all reformed in three
phases which were phase of marketization, phase of conversion into department store and phase of transition.
However, the reformation and renovation of department stores in three cities differ in operators and their
role. Furthermore, the reformation of department store in local cities, Jinan and Zibo, exhibited higher
mobility than that in Shanghai.
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