事務所建物における不具合発生と常駐管理者による対応の実態に関する調査研究

抄録

The aim of this work was to provide data for improving facility management, by comprehensively ascertaining building defects reported by residents, and providing specific examples of management actions taken against them. As an example, we attempted to analyze reported defects in a comparatively large "intelligent" building and management measures taken against them, based on data collected over a 42-month period by the building management system, and indicate the actual facts involved quantitatively. We consider that the results obtained may give useful information to facility management, as a method for quantitatively demonstrating the efficacy of future building management work.