This study's purpose is to clarify the actual usage of large complex redeveloped building used by various people and evaluation structure. Within 10 large complex redeveloped buildings in Tokyo, Marunouchi-area, Roppongi Hills, and Tokyo Midtown have gained a higher level of total satisfaction than other buildings, and the users stay longer and spend more. As a result of analysis of user's evaluation structure, all users consider that "variety" and "topicality" of the large complex redeveloped buildings are important. For this reason, when preparing business plans for large complex redevelopment buildings, it is necessary to give the utmost importance to the aspect of ensuring the variety of tenant shops and facilities and the topicality such as renewals and events, rather than relying on conditions regarding the site and location.
