電気学会論文誌C(電子・情報・システム部門誌)
Online ISSN : 1348-8155
Print ISSN : 0385-4221
ISSN-L : 0385-4221
<情報処理・ソフトウェア>
シームレスな作業環境を支援するCTIシステムとその実装と評価
渡辺 透小泉 寿男
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ジャーナル フリー

2012 年 132 巻 11 号 p. 1860-1872

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This paper proposes a CTI client/server coordination system exclusively for use with a smart phone. The system makes use of a CTI client, performing combined functions of a SIP phone and a Web browser. The proposed CTI client/server coordination system comprises SIP servers and Web servers, both of which are installed in enterprises, and CTI clients that run on smart phones in a mobile environment. Furthermore, the CTI clients perform the function of SIP phone by communicating with SIP servers. In addition, CTI clients can display telephone directories and logging of phone calls stored in Web servers. They can display screens of ordinary Web browsers. Here, one might switch between a SIP phone function and screen of Web communication with merely a single touch of the tab key. Consequently, smart phones in the mobile environment enable a person to conduct telephone meetings while browsing with a Web screen.
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© 2012 電気学会
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