SBAA: Simulation-Based Agile Approach to Crowd Control Planning

抄録

To prevent crowd incidents, it is important to share information among stakeholders from the planning stage of crowd management. However, numerous stakeholders are typically involved in crowd management for events, and it is difficult for each stakeholder to understand and agree on their goals, roles, responsibilities, and plans. Additionally, given the vast number of scenarios, it is also difficult to consolidate plans in an efficient and effective manner. Therefore, we devised the simulation-based agile approach (SBAA) methodology, which is characterized by “collaboration with stakeholders,” “responding to plan changes,” and “identifying quality requirements for operations through iterative proposals and agreements.” The first two characteristics are consistent with the Agile Manifesto, which has proven successful as a software development methodology. We participated in the creating of a crowd control plan for a local fireworks display and put SBAA into practice. The SBAA methodology and the effectiveness of SBAA in practice are discussed herein.