In recent years, park management that contributes to regional creation is expected to overcome a declining population. Under such a background, we clarified the change of consciousness of users of child care support services in urban parks. A questionnaire survey was distributed to the service users to identify (1) factors affecting the rating of the service (satisfaction to each service items), (2)overall rating of the service (overall satisfaction), (3) change of user’s consciousness of repeating the service, and (4) change of user’s consciousness to contribute to parenting child care support and the mutual assistance. After collecting questionnaire responses, covariance structure analysis was conducted to determine the relationship among these 4 items. We found that the change of user’s consciousness of (3) was directly affected by overall rating and the change of user’s consciousness of (4) was directly affected by the factor “Information on children and parenting” affecting the rating of the service. Considering these findings, we proposed appropriate directions for the future development of management policy of child care support service in urban parks.
