逆算式アプローチによる危機対応マニュアルの機能検証方法の提案

－神戸市マニュアルのProduction Lineの可視化－

抄録

The recent emergency response manuals have been highly completed as an individual operational level. Manuals are regularly revised and improved so that municipal employees can operate more efficiently. Thus, a new method is required in order to inspect the consistency and the flow among those qualified manuals. In this study, by adopting inverse operational approach, we visualized an information process shown in manuals as "Production Line". This enables us to inspect the details of input/output in each process. In this way, we could point out the leaks of actions in the process and clarify necessary improvements on forms.