TQM と ISO の効果的な融合による科学的先手管理 (SE7）の体系（第2報） －ダイナミックロバストマネジメント（DRM）－

抄録

　TQM has been systemized and established as a technique to visualize problems at worksites and management challenges in all segments of the industry and to solve them. It is unfortunate that major problems that are labeled slipshod QC and MS practices have taken place recently with representative leading companies of Japan, The phrase “Quality problems are fatal problems to companies” has been repeated many times throughout the years. What is needed today is dynamic and robust management that exercises strong governance at worksites and that implements dynamic measures in advance before a problem takes place, instead of falling behind and taking actions after a problem occurs.
　This article outlines the systematization of the seven scientific and proactive tools （SENTEKANRI, SE7）―Dynamic Robust Management （DRM） ―that has been made possible through the effective integration of TQM into ISO.（2nd report）