Bulletin of Human Centered Design Organization
Online ISSN : 2435-0605
Print ISSN : 1882-9635
Volume 15 , Issue 1
Showing 1-9 articles out of 9 articles from the selected issue
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Short Note
  • -new service of a smart house for the elderly persons-
    Takayuki Watanabe
    Type: Short Note
    2019 Volume 15 Issue 1 Pages 1-4
    Published: May 31, 2019
    Released: February 18, 2020
    JOURNALS FREE ACCESS
    I propose a new service of a smart house for the elderly persons. I have carried out user research and literature research to propose “Engawa (veranda) communication.” Engawa communication is informal communication to connect inside of the house, where the elderly person(s) lives, and outside of it, where child or grandchild, nursing professionals, and local friends live. It gives a value of communication not imposing a burden to other side. Engawa communication will have important role for a smart house and local community of the elderly persons.
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  • : Customer Journey Map and Persona Based Scenario Method
    Chigusa Kita, Aoi Hayakawa, Yoshihiro Yamashita
    Type: Short Note
    2019 Volume 15 Issue 1 Pages 5-8
    Published: May 31, 2019
    Released: February 18, 2020
    JOURNALS FREE ACCESS
    In this paper, we report two preliminary cases in which widely known methods in HCD field are investigated: One is about the customer journey map method and its effectiveness; Another is about the persona based scenario methodology and its methodological appropriateness in using a photo for a persona.
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  • - Activities of official version for engineers and the beta version for people in contact with customers -
    A. Kambayashi, N. Aizawa, J. Iio, A. Igarashi, Y. Ishiyama, A. Ohsaki, ...
    Type: Short Note
    2019 Volume 15 Issue 1 Pages 9-12
    Published: May 31, 2019
    Released: February 18, 2020
    JOURNALS FREE ACCESS
    Expansion of instructor WG aims to increase instructors to disseminate the basic knowledge and ideas of HCD, and created seminar standard “for engineers” and instructors handbook for lecturers by HCD process. Also, we are currently preparing “for people in contact with customers” and report on their activities. Keywords: HCD education.
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