Using published studies, this study aimed to examine the validity of a conceptual model that integrates various factors related to help-seeking among contemporary Japanese nationals, which had been individually studied, and develop a hypothetical model that can be empirically verified from the perspective of mind-body correlation. We reviewed 39 articles about help-seeking written in Japanese, and organized the content using the KJ method. The results show seven “problems” (childcare, difficulty in receiving medical care, difficulty in providing nursing care, school non-attendance, school life, employment environment, and isolation of the elderly) that form the basis for help-seeking. People who have “problems” were aware of their physical and mental health problems, and such problems were reduced by seeking help and obtaining appropriate support. In the process of seeking help necessary for solving “problems” and improving physical and mental health, there are the factors to encourage/inhibit help-seeking behavior, comprised of individual characteristics and social support. The findings show the validity of the model that integrates various factors related to help-seeking. Based on this, a new hypothetical model that can be empirically verified using social survey methods in the future is proposed.
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