When considering cooperation between a base hospital and its local community hospitals to provide palliative care for cancer patients, there is a need to investigate problems that might arise from time to time. Through group meetings with staff from several nearby small and medium-sized cooperating hospitals possible problems were investigated and solutions were proposed by the KJ technique.
The problems of patients and their families included anxiety about their illness, hopes for successful treatment, incorrect perceptions about their medical condition, a feeling of abandonment by the base hospital with regard to cancer care (base hospital), and anxiety in regard to the cooperating medical institutions (cooperating hospitals).
The problems of the cooperating hospitals included gaps in medical knowledge between the base hospital and the other hospitals, lack of information from the base hospital, and the timing of transfers from the base hospital.Lack of sufficient attention towards the cooperating hospitals, insufficient understanding of the necessary information for the cooperating hospitals, and providing insufficient explanation to patients and their families at the time of the hospital transfer were pointed out as problems of the base hospital.
The proposed solutions included providing tours of the cooperating hospitals, holding a conference before the discharge of the patient and setting up a system that would allow patients to transfer back to the base hospital as needed. In addition to the cooperation between the medical institutions, understanding the viewpoint of the patients and their family members was considered important. Furthermore, the discussion of problems through group meetings was considered an important process for a smooth cooperation in the community.
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