For Japanese firms to survive the further intensifying international competitions, R&D divisions should play a more important role than in the past. It is an important challenge for the Japanese firms in the future to revitalize individual researchers and to promote performance in order to improve performance of R&D divisions.
There have been researches into the factors to improve performance of researchers in Japanese firms but many of them do not make analysis by distinguishing basic researchers from development researchers. Both of them have different purposes and the process of research is different between the two. Therefore, the factors to improve performance are considered to be different between basic researchers and development researchers.
In this paper, I conducted investigation by questionnaire into attitude, information and research performance, covering 483 basic researchers and 461 development researchers in five leading and major pharmaceutical companies. By analyzing the responses, I clarified the factors to improve research performance for both basic and development researchers.
Specifically, by classifying basic and development researchers into seniors and juniors, I analyzed how attitude and information for each category have influence on the academic and business performance.
As a result of the analysis, it turned out that it is important to maintain high level of job involvement and to actively acquire technical information in order to improve academic performance of basic researchers. Further, in the case of junior basic researchers in particular, organizational commitment had adverse effects.
Only the job involvement of seniors had positive influence on academic performance of development researchers but other factors did not have significant influence.
Job involvement, professional information as well as internal information had positive influence on the business performance of senior basic researchers. In comparison with this, I found that job involvement, organizational commitment and internal information are important in improving business performance of senior development researchers.
I found that retention of attitude and information necessary for improvement of performance by supervisors and team leaders, rather than the attitude and information of researchers themselves, had positive influence on business performance of juniors for both basic and development researchers. Therefore, it is assumed that managerial persons or team leaders are playing the role of gatekeepers concerning business performance in particular for both basic and development researchers.
In this paper, I clarified that not only factors to improve performance differ among job characteristics such as basic and development research but also various factors have influence on improvement of performance depending on type of performance such as academic or business performance or on age groups such as juniors and seniors. In considering management or researchers, it is necessary to perform more sophisticated management in consideration of the factors clarified in this paper.
As the analysis was conducted for each category of job characteristics, performance types and age groups in this paper, I could not clarify the relationship among categories such as difference in importance depending on performance types between basic and development research. From now, it is necessary to make development including the relationship among categories and examine their validity including cause-and-effect relationship.
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