In December 2019, the world's first coronavirus disease 2019 (COVID-19) case was reported, which subsequently resulted in a pandemic. In the early days, we witnessed a cluster occurred inside a cruise ship, the Diamond Princess, anchored at the port of Yokohama, and COVID-19 death cases. We experienced fear of its high infectivity and fatality rate even from the perspective of medical professionals.
The Tokyo Women's Medical University Hospital took countermeasures at early stage of the infection spread, and we have been diagnosing, treating, and nursing of patients with COVID-19 for approximately 5 years. Initially, the hospital staff had a strong fear and anxiety about COVID-19, which we have handled through careful discussions with the staff-in-charge. Furthermore, we were subjected to prejudice and false accusations from the public for dealing with the patients as healthcare professionals; however, we all had to perform our daily duties. Everyone cooperated to overcome the challenges across different positions because we had to treat one patient after another.
Looking back in the past five years, the Department of Infection Control has prepared an environment in which all hospital staff felt safe to perform their duties and aimed to respond to all the questions they had immediately by providing 24-h support in case the staff needed help. Nevertheless, we found out there were some important areas that were overlooked, in which each staff member took initiative using their expertise to aid in the intervention. Here, we elucidate our learnings in dealing with COVID-19 and our future challenges by summarizing our experience so far.
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