In this research, we are developing a Facility Evaluation Method with the aim of obtaining the insights required when studying how to improve the satisfaction level among students. By applying this method to six universities we are also verifying its effectiveness. First, we have formed the Facility Evaluation Method using the results obtained from previous research. Specifically, nineteen “Facilities for Evaluation”, such as “lecture rooms” and “library” were established, and then 152 “Evaluation Items” were established to evaluate each facility concerned. The results of analysis using this method are indicated below. As a result of relative analysis of the frequency of use and level of provisioning of each Facility for Evaluation at each university, a total of twelve facilities were identified as “Facilities Requiring Improvement”, that need to be improved as a priority measure. Additionally, in this study we also implemented a relative analysis of the level of importance and satisfaction level for each Evaluation Item at each Facility Requiring Improvement, and clarified a total of twenty-six “Items Requiring Improvement”, items for which improvements are thought to bring significant benefits.
