Abstract
Business automation had been promoted mainly in the manufacturing industry. In Japan, it is predicted that the labor force will decline in the future, automation of white-collar work, in particular automation of work utilizing artificial intelligence(AI), has attracted attention, and some companies have been trying it. In this paper, I show a case example of business automation project utilizing AI in the past recruitment service industry, it shows that the application of P2M theory is effective as a method to deal with the problem occurred in this project. Furthermore, I confirm the effectiveness of P2M even in other business automation utilizing AI not limited to the recruitment service business.
