Using prompts to promote desirable organizational behaviors: An experience sampling intervention study

抄録

A field intervention study was conducted to examine whether goal prompting is effective in improving organizational behaviors in the workplace. Employees in Japanese companies participated in the study (N=82). At the beginning of each working day throughout the study period of one month, a behavioral goal (i.e., description of a desirable organizational behavior) was presented to the employees through a smartphone app. At the end of their working hours, the employees self-evaluated the levels of implementation for two different behaviors, one of which was presented to them earlier that day (i.e., prompted behavior), and another which was not (i.e., non-prompted behavior). Results of the multilevel analysis revealed that the prompted goals were implemented to a greater extent, in comparison to the non-prompted goals. Based on the results, theoretical and practical implications of goal prompting intervention to improve organizational behaviors are discussed.