Purpose: The present study aimed to elucidate the measures currently in place at municipal offices and ostomy supply shops in Nagano Prefecture to support disaster preparation for ostomates.
Methods: A questionnaire survey was conducted by postal mail on 77 municipal offices and 7 ostomy supply shops in Nagano Prefecture.
Results: Completed survey forms were received from 32 municipal offices (41.6%) and 6 ostomy supply shops (85.7%). Although 96.9% of municipal offices were aware of the existence of welfare support shelters, 71.9% of them had not held any meetings about disaster preparation with the shelters, and 53.1% of them had not participated in disaster response drills organized by the shelters. Only 3.1% of municipal offices maintained a stock of ostomy supplies, expecting ostomates to be responsible for their own supplies. Furthermore, 84.4% of municipal offices were unaware of the Ostomy Appliance Safety net group (OAS). Regarding ostomy supply shops, 66.7% of them had collaborated with hospitals and 50.0% had collaborated with municipal offices. Half of ostomy supply shops were unaware of the OAS. As for contact information to be provided to ostomates during a disaster, both municipal offices and ostomy supply shops had specific reasons to provide information on different types of facilities; consequently, they did not provide the same contact information.
Municipal offices requested information on ostomate support counters, while ostomy supply shops requested information on facilities where wound, ostomy, and continence nurses (WOCNs) are stationed. All ostomy supply shops indicated a desire for a map showing the locations of WOCNs.
Conclusion: Collaboration and mutual awareness among municipal offices, welfare support shelters, ostomy supply shops, and WOCNs, which are necessary to properly support ostomates in disasters, were found to be still insufficient.
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