This study aims to clarify the changes in communication skills before and after on-board training. This study conducted a questionnaire survey before and after two kinds of on-board training (14-day and 4-day training) using the ENDCOREs scale. This scale has 24 items to measure four sub-skills each for the six main-skills factors and is used in fundamental or practical studies on communication skills.
As a result, the score of ENDCOREs scale items increased after the on-board training. In particular, the difference between before and after on-board training scores for the 14-day training was high. So, our results indicated changes in communication skills. Therefore, it has suggested that on-board training will have an impact on the communication skills.
