Today, cars and PCs are prevalent in our daily lives and have reached high levels of function, performance, and accessibility. In addition to the product itself, user experience (UX) has become important. However, the methods to assess UX in real applications and effectively use UX to develop new products are not established. Therefore, this study aimed to establish and verify a design planning process based on UX using a wireless car key as the model application. Particularly, this paper focuses on a method to extract UX. First, we surveyed how users interact with cars and determined the types of positive experiences users have in daily life, especially related to wireless keys. We first divided the car driving experience into six steps from the user's departure to their arrival at the destination. We let the users describe their actions, positive feelings, and emotions at each step. From 84 users, we collected 397 UX data as sets of actions, positive feelings, and emotions (scores). These UX data were arranged by the KJ method, and 25 categories were formed based on the type of experience. We also established a method to perform the above UX data collection more effectively through a mobile application, and put it to practical use.
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