Objective: To examine the impact of workplace learning, as a resource in the motivational process of the job demands-resources model, affects the willingness of individual nurses and the entire department to continue working.

Methods: The hypothesized model was tested using data from 2,007 nurses collected through a self-administered, anonymous questionnaire survey (response rate: 68.4%). Multilevel structural equation modeling (SEM) was used for the analysis.

Results: At the individual level, workplace learning as a work resource and workplace learning as an individual resource significantly and positively influenced the willingness of nurses to continue working through work engagement. Additionally, at the individual and group levels, workplace learning as a work resource had a direct and significant positive effect on their willingness to continue working.

Conclusion: Workplace learning functions as a resource in the motivational process of the JD-R model and is suggested to enhance individual nurses’ willingness to continue working. Additionally, workplace learning as a work resource directly increase the willingness of individual nurses and the entire department to continue working.

Introduction: Medical marketing attracts attention. Although many medical facilities conduct patient satisfaction surveys, valuable data cannot be sufficiently utilized.

Methods: This study examined inpatient satisfaction survey data using structural equation modeling to reveal analytical viewpoints and models that utilize these data. Furthermore, this study applied the causal structure of relationships among perceived quality, customer (patient) satisfaction, and loyalty (recommendation) described in the marketing domain to the medical context.

Results: The results demonstrated that perceived quality, which encompassed quality of care, interpersonal relationships, one-to-one, and service environment, significantly affected patient satisfaction and recommendation. Moreover, patient satisfaction significantly affected recommendation.

Conclusion: Patients perceive a variety of qualities and develop satisfaction and recommendation. This study provided generalizable and extensible findings, as the measurement items measured data from many medical facilities. These findings contribute to the accumulation of medical marketing research and practice.

The purposes of this study were to elucidate the effectiveness of the NCVC Biobank Disease Registry System, which comprises disease registry rules and the NCVC Biobank Main Disease Registry System to provide useful disease information for research, and to identify the problems, challenges, and countermeasures in establishing a disease registry system using this system. The effectiveness of the system was demonstrated by the percentage of cases that were successfully registered and disease registration results reflecting the disease registry rules of “registration of various diseases listed in the HIS” and “registration referring to various information in the HIS”. The problems encountered while establishing the disease registry system were “difficulty in disease code selection” and “need for medical interpretation” for registering diseases, and the challenges were “tracking temporal changes in the condition of the consenting patients”, “convincing researchers to utilize the system”, and “clarifying the validity of registered diseases”. The countermeasures were to establish a committee to examine the problems individually, to create a flowchart to uniformly resolve issues, and to construct subsystems that take advantage of the strengths and characteristics of each facility to resolve issues.