The use of nursing staffing agencies (hereinafter referred to as “staffing agencies”) by hospitals has been on the rise. However, a high placement fee is charged for hiring through staffing agencies. Therefore, a questionnaire survey of nursing directors of small and medium-sized private hospitals to determine the current status of use of staffing agencies was conducted, in order to devise a suitable approach to establish future measures to ensure adequate nurse staff levels.
A mail survey was conducted, requesting the nursing directors of 987 small and medium-sized private hospitals extracted from Japan Hospital Association member hospitals, to fill out a self-administered questionnaire originally devised by us. Answers obtained from 148 directors (recovery rate: 15.1%) were examined by the χ
2 test and t-test, using IBM SPSS Statistics 20 for Windows. Free-text entries were categorized.
Medical corporations accounted for 75.7% of the facilities that the respondents belonged to, with a mean number of beds of 119.4 ± 48.2. A significantly high proportion (66.9%) of the respondents answered ‘yes’ to the use of staffing agencies. Free-text entries were obtained from 84 respondents (56.8%), with 159 codes. The responses were classified into 5 categories: “Hospitals’ use of staffing agencies,” “High placement fee,” “Nurses recruited by staffing agencies,” “Frustration towards staffing agencies” and “Future direction toward securing human resources.”
The survey results suggest the need for the development of strategies for use of staffing agencies, reinforcement of the nurse station function, and reinforcement of basic nursing education.
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