This paper clarifies issues of medical care where patients principally determine the treatment policy, provides directions to solve the issues, and proposes a concrete solution.
1. ISSUES
1 ) In Japan patients rarely understand the medical staff's explanations completely, and in addition many patients are too embarrassed to ask the me d i cal staff questions.
2) F urthermore, the medical staff usually do not have enough time to adequately explain the patient's situation or the content of the prescribed med i c al care, thus there is a lack of information disclosed to patients resulting in a g ap between patients and the medical staff in terms of the type of the medi c a l care preferred. The ultimate result is that the patients principally det e r mine the direction of care.
2. STEPS TO HELP SOLVE THESE ISSUES
1) Frequent use of written explan a tions in addition to verbal communication which is normal in clinical settings.
2) Utilize empirical data for di sclosure under the control of the government or a related professional society.
3) Utilize research data when a difference between patients and medical staff tends to emerge in terms of the range of the medical care preferred where pati e n ts mainly determine the care protocol.
4) Encourage hospitals to show their care policies in order that patients can easily select an appropriate hospital.
5) Create public systems to support the above in addition to each hospitals' and staffs efforts.
3. A CONCRETE PROPOSAL
One possible s o lution includes the above-stated first, second and last steps. The proposal is as follows: Develop written materials which describe the effectiveness, risks and side-effects of specific medical procedures. These materials should be developed by the government or a related professional society. Establish rules which require the medical staff to show patients and explain those materials before undertaking medical care. In addition, rules may be tied to the social health insurance.
If this proposal materializes, patients' decision possibilities will be clarified in the clinical settings concerning certain medical procedures.
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