Leadership succession is a critical challenge for NPOs, particularly in overcoming the founder's syndrome, where the founder's lingering influence impedes generational transitions. While the boards are tasked with addressing this issue, their effectiveness in alleviating founder's syndrome remains unproven. Prior succession research has not adequately identified the key actors enabling successful transition processes. On the other hand, governance studies have recently introduced the concept of a multi-governance system, but the empirical evidence is scarce. This study employs a single-case analysis within an international cooperation NPO, SHAPLA NEER=Citizens' Committee in Japan for Overseas Support, to identify the entities, functions, and mechanisms that constitute a multi-governance system enabling successful generational leadership transitions. The findings reveal that the multi-governance system is a mechanism of “trust-based control and collaboration” where diverse entities beyond the board play four key roles: monitoring, supporting, partnering, and representing. This system facilitates multi-generational leadership succession, through mechanisms such as multiple principal relationships, a multilevel open system of human resources circulation, collective collaboration, and a diverse pluralistic stakeholder voice.
View full abstract