Purpose: A comparison of current standard emergency treatment facilities and the treatment system between North American type Emergency Rooms (ERs) and Japan emergency medical facilities was performed to better understand Japan's present emergency medical service.
Methods: An interview survey was conducted with 10 doctors working in 10 emergency facilities in the Kanto region. The 11 questions covered in the interview inquired about the emergency treatment system at each facility, the problems facing the healthcare system at each facility, and Japan's entire emergency medical system.
Results:
1. The following differences and common points were found among several emergency facilities.
(a) In 8 facilities, regardless of the seriousness of patients or whether patients were transported by ambulance or visited on their own, the initial examination of all emergency patients was the responsibility of the emergency department.
(b) In only 4 facilities, the staff members performing the initial examination were all primarily full-time emergency doctors.
(c) A shift-work schedule is set up for emergency department doctors in 3 facilities.
(d) Overnight beds were provided for monitoring progress in 3 facilities.
(e) A triage nurse is available and a corresponding system is established in 2 facilities.
(f) In all 10 facilities, There are admittance beds specifically for the emergency department, and post-admittance management is carried out by the emergency department when a medical condition cannot be designated into a specific department.
2. Problems faced at each facility: Insufficient staff, overcrowding, and difficulties in adjustment and contacting each specialty department when admitting patients.
3. Problems with the entire emergency healthcare system: Chronic shortage of personnel in the emergency department and each specialty department, financial pressures and decline in the number of personnel due to the changing of the mindset of patients.
Conclusion: Various points differed in the medical system at each facility in Japan, as would be expected with the diversified administration implemented contingent with the medical care district and circumstances of each facility. In Japan, it would be difficult to introduce and apply the exact medical system adopted in North America. Enhancing the partnership between the emergency department and each specialty department as well as developing and applying a suitable medical system for each district and facility are thus necessary to improve existing emergency medical service in Japan.
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