Advances in IT and the separation of dispensing and prescribing functions have been increasing the amount of information processed by pharmacies year after year. Use of IT is arguably a very useful way to streamline this process. With citizens already making use of information technology, it is desirable to use IT proactively in providing drug information (DI) to patients. We studied the use of the Web functions of mobile phones in the provision and collection of DI.
Our system consisted of a client application and a Web application. Communication with the server was encrypted by SSL. Information was actively provided through e-mails and passively provided through server access. In addition, a system for reporting on the patients' drug administration conditions was configured. Monitoring research was used for system evaluation.
Traffic was heavy, with many users accessing the system to check “dosage history,”“content of next scheduled dose,” and “registration information.” However, the number of patient reports decreased as the survey progressed. Pharmacists rated the system high for convenience, citing use in checking dosage history or sending out e-mails to notify patients that their prescriptions were ready. It was possible to use data extraction from the receipt computer to collect data without the burden of data input.
This system is expected to be useful in checking compliance via dosage history, but problems existed in confirming drug administration conditions on an ongoing basis. In the future, it will be necessary to improve these shortcomings to further contribute to patient convenience and improve the quality of pharmacotherapy.
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