Beneficiary questionnaire surveys have been carried out by the authors since the year 2000 in six countries in order to evaluate the effect of ODA funded water supply projects. To facilitate quantitative analysis, numeric entries by respondents or questions requiring selection of one or more answers were used. At the same time, the surveys included questions asking free opinions by beneficiaries. However, analysis of the results of the beneficiary surveys by the authors has so far been done using the numeric data entered by beneficiaries or selected items for questions requiring selection. Opinions of beneficiaries have been treated partially.
In this study, all qualitative opinions stated in the questionnaire sheets by beneficiaries in six countries surveyed were categorized and analyzed. The following useful conclusions were derived:
1) The contents of opinions of beneficiaries about the projects can be concretely understood in terms of 5W, 1H (who, what, when, where, why and how)
2) Wider opinions beyond the surveyor's hypothesis can be comprehended
3) Although individual opinions are qualitative, by combining them quantitative analysis becomes possible
4) By combining quantitative evaluation and qualitative evaluation based on stated opinions analysis, more accurate evaluation is possible
5) Knowing the qualitative information facilitates effective solution of problems
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