The purpose of this study was to clarify the contents, quantity and structure of around the clock care services in Japan, and to assess the services currently provided. We surveyed the 1,398 visiting nurse stations throughout the country, of which 734 stations (or 52.4%)responded to our questionnaire. The administrators of these stations answered the questionnaire regarding 1,658 clients who were considered to be around the clock care clients.
Data was analyzed with a focus on certain periods of time, specifically during nights, early mornings and holiday periods. The services, those in particular that were expected to be provided, during these time periods, included medical treatment (599 clients or 36.1%), changing diapers(475 or 28.6%), taking the pulse(469 or 28.3%)and checking general health conditions (445 or 26.8%), The rate of provision of these services in actual practice was 53.9%.
The services were classified into four groups, resulting from cluster analysis; type A: observation of client’s physical and mental condition, type B: medical are, type C: help with housekeeping and support for self-help, and type D: care for basic living. Types A and B were provided more than types C and D in the same period of time, according to priority. There were mainly three different ways to deliver these services; planned visit (463 clients or 27.9%), temporary visit(380 or 22.9%), and consultation through telephone (143 or 8.6%). It varied depending on the service to be provided, the most requested(or 70%)were weekday evenings and holidays. Most services(or 93.7%)were the kinds that would be provided by visiting nurses as well as by occupational helpers.
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