Because there was a common point to supervision and a project manager of the soccer, I arranged the mentality, and it was not the thing which demanded in combination work result like a puzzle, and I was big, and again individual work result controlled an achievement degree of the aim, and the quality of the works in the project depended on individual work for the thing which there was so that it was represented by human error, and the project manager let you show the power of the player of the field not what controlled the player who played it in a field to the maximum not exaggeration even if it was said that I had a big influence on the stability operation of the system, and a human being, the spot controlled the success or failure of the project, and form thought that there were a common point and the point that you should learn for soccer supervision to aim at the accomplishment together, and it arranged the mentality that it changed a viewpoint and an idea, and was required by a project manager that the member of the team joined together with the goal of result based on a role.

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Currently typical approaches for developing PM capability are understanding PMBOK[○!R] guide and learning to execute PM processes through project work, training courses or seminars. However, there are few approaches to develop human skills for PM like communication skill or coaching skill. This report introduces how to develop PM human skills referring PMCDF.

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By this report, we consider the present conditions of the project management about motivation from the viewpoint of project human resources management and project risk management. For a motivation theory in the modem project management, three theories, Maslow's hierarchy of needs, McGregor's Theory X and theory Y, Herzberg's Motivator-Hygiene theory, are the mainstream. However, by the recent project, we may not apply these traditional motivation theories, because the member's mind or attitude changes. In such a case, the risk may be identified, so the organization or the project needs to manage the risk. It is necessary for the project manager to regard motivation as a risk and to plan risk responses the beginning of the all project, not only the project consisting of various members such as offshore development.

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Organizations are requested to develop project managers having competencies, steadily, promptly, and continuously. Hitachi Information Academy developed the original competency framework for training of human resource development aiming at competency acquisition. We are conducting the training course based on this framework. The framework is classified into six clusters and is clarified the main relevance of each cluster. We developed the worksheet which indicated the scene by using comics and the example of action to make the participant could consider the competency tendency deeply. And we developed the radar chart which carried out scoring of the competency tendency. This paper describes these approaches. Also we consider the issue obtained from results of the training.

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Our company has carried out various measures about project management, which have affected decreasing the number of confused projects year by year. However, some confused projects still have occurred every year. Our analysis of confusion factors to enhance the prevention of project confusion revealed that one of the factors is the confusion caused by an undeveloped project team. This paper describes the reinforcement measures for the procedure of team development by analyzing and improving the conditions of project team acquisition in order to prevent the project team undeveloped.

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The authors have been analyzed challenged projects and found a clearly described and easy-to-understand document is one of the key factors to a project success. In order to fmd a way to write a clear and easy-to-understand document, the authors investigated concepts and stricture of a paragraph, which is an important component of the documents, especially, in the case of writing a document in Japanese language, because the language has had no concept of a paragraph. The authors have studied the concepts structure of a paragraph and how the paragraphs are integrated into a document in English language t. The authors fmd that employing the concept of paragraph into documents written in Japanese helps to write a clear and easy-to-understand document.

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Because of various factors, represented by the increasingly difficult economic conditions, surrounding environment for companies and projects is becoming more severe. Under such a tough condition, leaders of organizations and projects have to demonstrate strong leadership to succeed. It is necessary for business persons to learn those kinds of leadership effectively. Its way is not, however, clear. In this paper, ways of applying leadership for project managers are explained from three points of view; (1) team management, (2) problem solving, and (3) communication, which are obtained through the experience serving as an executive assistant.

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This Professional Paper is about establishing IT service selling model which provides true client value by the combination of Strategic PMO Service and Account Sales model. Evaluate the Sales Model based on the PMO Service structured by consultants with industry insight and project management skills.

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Enterprise Architecture has its own lifecycle, and EA Support projects are delivered phase by phase. This note shows client expectations and ideal team buildings to meet them, based on some project precedents I have delivered.

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Due to the cost reduction the use of offshore center for system development is increasing. This article introduces the hindrance to risk during system development with multiple centers and idea to reduce the risk.

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In recent years, the intensification of the system trouble caused by the know-how lack of maintenance engineers becomes the social problem. It is necessary to reserve the minimum number of engineers having the know-how as system maintenance engineers to maintain the know-how in the organization. On the other hand, new business opportunity may be lost when there are too many maintenance engineers. Therefore, it is vital to build the maintenance system of the appropriate size. It is described the example that visualized the maintenance system of the appropriate size by trying quantification of the know-how that one engineer required maintain and manage.

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CMMI (Capability Maturity Model Integration) has been used as a model or method to improve software development processes in a number of software development sites, which defines the maturity level as a guide to measure the ability of an organization's software development. In the activities to achieve the maturity level, defining and implementing a CMMI-compliant process are required; it is essential to promote mutual cooperation between SEPG with knowledge of the CMMI model and developers with knowledge of actual development processes. This paper describes the "process design method" invented and exercised by the author through the CMMI activities, which is an approach to effectively create standard process procedures by utilizing existing assets through joint efforts by both SEPG and on-site development members.

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This Paper introduced the study that applying FTA (Fault Tree Analysis) to communication planning and utilization method during execution phase. The communication planning in the project is defined as that the process of determining project stakeholder information needs and defining communication approach. Generally, Project managers spent their time to communication up to 90%. The fault of communication planning and execution becomes an effective risk to the project. This paper introduces the study of applying FTA to the communication plan to organize communication risk and utilization during the execution process. In addition, this paper shows the result of feasibility study throughout the real project.

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The Study Group on Applying QFD to Project Planning has discussed important requirements defined in the initial stages of the project. It is important that we grasp stakeholders and requirements. We break project scope down into its constituent parts by stakeholder philosophy in order better to understand requirement. And, we proposed method for deliberating feasibility using QFD. Finally, we ascertain the validity of the proposal by using an actual example of ordering an electronic library for a university.

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This paper discusses the issues on the responses to East Japan Disaster, and tries to suggest the improvement. It would be natural to find some disorders, organizational problems, and inefficiency after emergencies. The state of the art of incident management is briefly explained, and more forwardness to incident management system and PM in Japan is suggested as a conclusion.

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In order to realize organization strategy, the way how to adopt the project management standards and rules, how to make tailoring the contents to fit with the organization are studied. After the market in the organization, the organization's culture themselves are studied, the organization object is planned and settled up, the organization activity are monitored, controlled and executed. At that point, the information of the best practice activity and well defined standards are important to use with some modification to fit with the organization strategy goal. In this paper, these types of modification and tailoring the contents are studied.

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We utilize "Zone Analysis method" to evaluate test quality which analyzes each component (functions, subsystems, etc.) of software. "Zone Analysis method" is evaluating the quality of software products and processes by comparing the size, the number of test cases, and the number of defects of test subjects with "a uniform baseline". However, because the quality of software products and its quality making process depend on the engineer's skill, development environment, etc., there is a limit on this evaluation method only to compare the quality with a uniform baseline. In this paper, we propose an evolved analysis method of test quality to which effect factors of test evaluation targets and quality making processes was considered.

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Defects left after product release cost higher than defects detected before product release. A model is presented here to explain the mechanism which causes higher cost resulted from defects left after product release.

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Loss due to a failed project is a big issue. It has various impacts such as decreasing customer satisfaction, as well as causing loss of new business opportunities, increasing workload on other projects, demotivating the members of the project, and eliminating opportunities of sharing a successful experience. In order to make a project successful, we have implemented a variety of measures including quality improvement, the construction of QMS, third party evaluation in compliance with risk management/review requirements, mentoring to project managers, human resource assignment/training, and PM qualification system. These measures have delivered acceptable results. From a company-wide perspective, however, the impact of project loss is still large and has not been reduced so far. Now, considering the previous measures, we need to complete case studies based on the reflections from failed projects and the lessons from high-risk projects for future projects. In this paper, we will highlight effective measures and future challenges focusing on project manager's development.

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This paper attempts risk identification in Project Plan Collapse employing the two-dimensional table composed of the project constituents and the risk causes. Our focus is on the test phase that caused the collapse. After the risk is identified, the scenario of the Project Plan Collapse is enumerated.

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Department of informatics in Shizuoka University has offered a class of project management for undergrad students. By analyzing evaluation sheets of the class and their project management plans, the author realized students had problems to understand especially project planning processes. Therefore, developing an e-learning web site for helping these people to study project management is a main purpose of the study. The contents on both "beginner of PMBOK" and "beginner of system development" pages have evaluated by collecting their evaluating sheets from students after they read them. One of them named "Beginner of PMBOK" has described basic concepts of PMBOK with using familiar examples. Moreover, "System Development" has described how to make WBS and estimate project costs based on them used by common system development. In addition, contents of "PMBOK" have aimed to help students, who have aimed to be project managers, to study project management. In conclusion, more than half of the students who answered the evaluating sheet stated that these contents on the web site helped to solve their problems that they had before reading them.

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When engaging in offshore development, teams are often geographically apart from each other, and communication barriers lay down in between them because of the language differences. With this kind of condition, it is difficult to perform quality output in a consistent manner. When teams are small, they relatively have less difficulty but when they become lager, the magnitude of the difficulty can go beyond control. This paper proposes to take root of development guide in offshore team and validate their understandings during development process to prevent defects, improve development quality, and minimize defect removal cost.

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Information systems are classified into two classes, enterprise software and embedded software. In recent years, scale of embedded software has been getting larger on the other hand, higher software quality is required. In addition, there is an issue in IT, the number of engineers for embedded system is not enough for this change in today. For confront with this shortage of embedded engineers, there is a movement that the transfer of technology in some enterprise system. In view of the movement say such a comparison of enterprise system and embedded system is not the same as meaningful. In this paper, we will used several Quality Metrics, compared and analyzed quality of enterprise software and embedded software. As a result, the characteristics of development, each of which appeared in the productivity in the testing process, ratio of important defects, etc..

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Recently, higher-level projects have increased the number of underperforming businesses. This is because of more complicated customer's needs, advanced technologies, and higher demand for costs and delivery time, which has increased workloads of project managers year by year. For such problems, we involved our experienced seniors in our projects, as supporters, to make higher-level project a success by strengthening ourselves from within, which led to effective results. This paper will report on this effort.

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High-level businesses in system development have a serious impact on corporate management. The cause of recent failed projects is often found in the upstream process or even comes initially from marketing activities, especially because of change (complexity) in the corporate environment of our customers. Therefore, as our approaches to visualizing and managing our marketing activities process before receiving an order, we tried adopting a tool (marketing risk check sheet) to the organizational management. This paper describes the results and effects of our approaches.

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To support the global construction projects, we have been promoting the business process reengineering project. It manages information of construction projects by the concept of WBS, and by using the information it provides a result of project visualization and analysis. In this research, we have developed the risk management system in order to create the information which managed. It evaluates the risk score by using checklists. We have defined 250 checklists by analyzing over 2000 information of risk factor. This system supports the risk management process by using a result of risk visualization and risk items. The operation of this system was started in May, 2011, and 11 projects were evaluated by January, 2012.

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Because the plan of the personnel required big pile was changeable, and securing of developer was difficult in the country and the worker unit price was high, for development for new customers and the maintenance of the existing customer, I decided to carry out offshore development. I report the first application example in the choice vendor from the choice of the offshore vendor which I carried out to link the long-term partnership.

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In large-scale systems development projects, projects are often organized according as multivendor development projects. In such cases, differences among team members become hindrances, and productivity measures are not effective throughout the project. For performance improvement of the entire project team, it is essential to create an appropriate "Bo" and spiral up the knowledge creation process. Each project is singular and team members in each project are different. The project manager must develop a platform for sharing cognition and action in such situations. Our study seeks to verify the function of the knowledge creation platform. First, we clarify the structure of a project by documenting the flow of explicit and tacit knowledge. Next, we clarify the recognition shared through "Bo" for advancing project measures as a cause and effect loop. By examining actual project data, we analyze the relationship between knowledge flow and productivity improvement.

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Offshore development between China and Japan has been developing rapidly currently. However, it does not achieve the expected effect, that there are many problems have been pointed out. In particular, communication among a number of people is necessary in the global cooperation. But the unclear development standards in both verbal and non-verbal language have caused great problem in ensuring the quality of the product. In this paper, we propose ways to improve cross-cultural communication using the CAAI cross-cultural communication in offshore development model and QC Circle, in order to facilitate the long-term offshore development. And discuss how to evaluate the proposal.

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Many client users expect that the latest specifications of both their existing system and the application programs be exhaustively described in the design documentations. However, it is often the case that such a client user does not find as great importance in the stringent management of the updated design documentations as in the performance quality of the platform system and the related application programs. In particular, when the client user uses a "legacy" platform, it is highly likely that the related application programs have undergone repetitive addition of new features over the long period of use, and that, consequently, such changes or modifications have failed to be fully described or accurately recorded in the latest design documentation of the application programs. In this paper, I will introduce a method for a client user to smoothly conduct "from-scratch" development of a new application program with equivalent features to those of the counterpart program running on the previous legacy platform. By this method, the client can effectively implement migration to a new system without losing the performance features and the interoperability of the previous application programs, which is usually unattainable unless the complete updated information of the application programs running on the legacy system is available for the development process.

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Importance of reducing loss costs and establishing global processes in software development projects is growing in every business area. In order to address these issues, standardization of the project management processes has been progressed to apply to any kinds of projects in the global market. This paper describes methods of standardization of the project management processes based on the standard metrics to be monitored by stakeholders including the top management.

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In this paper, we develop a risk monitoring support tool for a practical class on project-based development. We also applied the tool to a practical class in our university. As a result, 87% of the students with the initial risk response plan felt the effect of the plan. 85% of the students with no initial risk response plan felt the necessary of a new plan. The result shows the effectiveness of the tool.

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Various problems occurred in development of the large scale system which makes a basis newly enacted law. the problems are, that specification is not decided, that immature offshore management went wrong, and not being completed by failure by a total test phase. It solved dramatically by having coped with it variously. I introduce the process and it shows the teachings for harnessing in the systems development on and after next time.

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To meet the deadline of large SI project there are many difficulties. 83% of typical SI projects missed its deadline, and 18% of them were called off. So far a standard process such as PMBOK has been systematized and the knowledge system of project management has been established. However, none could shorten the project period. CCPM (Critical Chain Project Management) is an approach applied to a large SI project, and the schedule which was set with the conventional period estimation method (four and a half months) was shortened by 28% (to three months). A "buffer" is provided at the phase-end and the entire project progress can be understood its consumption, not the progress of each task. At the planning phase, a work network considering resource restriction is created by eliminating multitasking and controlling number of tasks not over than 300. At the action phase, aggressive remaining day of each work from workers is brought out and buffer consumption is decided depending on the priority. Moreover, the daily meeting is held depending on the project organizational hierarchy to solve the issues rapidly. In this paper, it is proved that applying CCPM is effective to the SI project

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We have already proposed the PAI Model in order to evaluate project performance with categories, and made clear the difference between independent and interdependent case among categories by introducing the dependent matrix of AHP. In this report, we reconstruct the interdependency among categories derived from NN Model through the dependent matrix of AHP by Heuristic Methods and then make clear the difference of interdependency between PAI-AHP Model and NN Model.

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