The Tourism Studies
Online ISSN : 2189-7530
Print ISSN : 1342-0208
ISSN-L : 1342-0208
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Volume 31, Issue 1
Displaying 1-10 of 10 articles from this issue
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Peer reviewed paper
  • Development of Guided Night Tours for Foreign Tourists in Shibuya City, Tokyo
    Takumi ISONO
    2019 Volume 31 Issue 1 Pages 5-18
    Published: September 30, 2019
    Released on J-STAGE: April 01, 2020
    DOIhttps://doi.org/10.18979/jitr.31.1_5
    JOURNAL OPEN ACCESS
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    This study explores the regional characteristics of guided night tours for foreign tourists in Shibuya City, Tokyo. The Shibuya City Tourism Association arranges guided walking tours that take place at night. Making these activities official provides participants the opportunity to safely walk around town at night. The itinerary of these tours does not always include alcohol drinking, which makes this a convenient option for foreign tourists with children. In addition, the implementation of these tours aims to focus on those aspects of tourism that tend to be neglected in the development of night-time economy.
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  • New Approach of Universal Tourism and the Role of Employment of Persons with Disabilities in Regional Formation
    ―Through Employment Support Projects for Persons with Disabilities by Yosanoumi- Fukushikai, a Welfare Corporation Located in the Town of Yosano, Kyoto Prefecture ―
    Takashi ICHII
    2019 Volume 31 Issue 1 Pages 19-32
    Published: September 30, 2019
    Released on J-STAGE: April 01, 2020
    DOIhttps://doi.org/10.18979/jitr.31.1_19
    JOURNAL OPEN ACCESS
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    This article focuses on the tourist enterprises of employment support project for Persons With Disabilities (PWDs). Yosanoumi-Fukushikai is a social welfare corporation in the town of Yosano, located in the northern part of Kyoto Prefecture. For many years, it has created employment opportunities for PWDs. This employment contributes not only to their independence, but also to the expansion of related businesses and the sustainability of the town. It is based on the philosophy of this corporation which respects the independence of PWDs. The case study clarified that through tourism a shift of consciousness in regards to disability leads to a more inclusive society.
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  • Kataribe as a Guide / Kataribe as a Representation
    ―Case Study of a World Heritage Kumano Kodo―
    Kenkou TERADA
    2019 Volume 31 Issue 1 Pages 33-44
    Published: September 30, 2019
    Released on J-STAGE: April 01, 2020
    DOIhttps://doi.org/10.18979/jitr.31.1_33
    JOURNAL OPEN ACCESS
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    The purpose of the article is to clarify the roles and functions of guides in tourism phenomena. For this purpose, I studied guides called 'Kataribe' acting in the field of the Kumano Kodo which is a part of the World Heritage 'Sacred Sites and Pilgrimage Routes in the Kii Mountain Range'. In information-oriented modern society tourists can be acquainted with guides in advance through the media. To analyze the role of guides located in such a situation, I conducted an interview survey targeting Kataribes, and gathered and analyzed media coverage and tourism information on Kataribe. As a result, followings are clarified. Guides of Kumano Kodo act not only as communicative mediators but also as representation of successors of regional culture and traditions. And they become an indispensable component of cultural landscape and regional tourism.
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  • Applying Text Mining to Comprehensive Structural Change of the Tourist's Experience on Tourist Attraction
    ―Aimed to Effective Methods of Sharing Travel Information and Getting Revisitors―
    Keisuke IZUMISAWA, Reiji CHUBACHI
    2019 Volume 31 Issue 1 Pages 45-56
    Published: September 30, 2019
    Released on J-STAGE: April 01, 2020
    DOIhttps://doi.org/10.18979/jitr.31.1_45
    JOURNAL OPEN ACCESS
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    This paper aimed to obtain knowledge about effective methods of sharing travel information and getting revisitors who are indispensable for sustainable development of tourism area. About comprehensive structural change of the tourist's experience on tourist attraction, we analyzed two sets of texts about 'pre-tourism experience' and 'meaningful experience' on Ishikawa by text mining method, and we could structured those informations. Then we figure the 'information communities' by network analysis. As a Result, 'tradition and culture' constitutes the central meaning of 'pre-tourism experience' and 'meaningful experience'. On the other hand, in 'meaningful experience', there is 'contemporary art' as an experience in which the activity of tourists can be involved.
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  • Research on the Way of Management Information Base in the Hotel Business
    ―Fixed Asset Management as an Example ―
    Hisatsugu FUJIHARA
    2019 Volume 31 Issue 1 Pages 57-66
    Published: September 30, 2019
    Released on J-STAGE: April 01, 2020
    DOIhttps://doi.org/10.18979/jitr.31.1_57
    JOURNAL OPEN ACCESS
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    Lodging businesses are a crucial element of promoting tourism-oriented countries. Owing to their importance, their management has been extensively discussed in the literature. Creating and disclosing management information mostly relies on information technology. Despite this, there is little research on its methodology. There are a number of management information issues relevant to both external and internal stakeholders. In this research, we consider the management of fixed assets that play a dominant role as a business resource in the accommodation industry, and discuss the issues and directionality of the management information base thereof.
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  • The Activities and the Capacity of Tourism Nonprofit Organizations in Japan in Generating Revenue
    ―A Discussion of the Nationwide Data Analysis ―
    Koichi NAKAO, Yuko NISHIDE
    2019 Volume 31 Issue 1 Pages 67-74
    Published: September 30, 2019
    Released on J-STAGE: April 01, 2020
    DOIhttps://doi.org/10.18979/jitr.31.1_67
    JOURNAL OPEN ACCESS
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    Tourism Nonprofit Organizations (TNPOs) have been drawing attentions and expectations in accordance with the changes for consumers and providers. However, the actual activities and abilities of the TNPOs are not well discovered all over Japan. This study, using nationwide NPO annual reports' database, clarified the activities of 402 TNPOs and found that the activities are closely interrelated with 'Promoting Urban Development', 'Academic/ Culture/ Art/ Sports Promotion', 'Social Education' and 'Sound Development of Children'. The volume of the TNPO's annual reports were increased in accordance with the increase of the revenue. The authors further analyzed TNPO's financial statements and found that small NPOs relied on Membership fee and donation, while the revenue, scope and scale of TNPO were increased with the business income and commission fee from governments.
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  • The Effect of Managerial Response to Customer Review
    ―With a Focus on Hotel Reservation Web Site in Japan―
    Juhyeok JANG
    2019 Volume 31 Issue 1 Pages 75-84
    Published: September 30, 2019
    Released on J-STAGE: April 01, 2020
    DOIhttps://doi.org/10.18979/jitr.31.1_75
    JOURNAL OPEN ACCESS
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    This study aims to clarify the current status of managerial response for customer reviews by collecting and analyzing response data from 'Jaran net', the domestic highest reserved hotel reservation web site. Specifically, we collected and analyzed 16,738 customer reviews and 14,113 managerial responses from 233 hotels which are registered at the Japan Hotel Association. Our results showed that the hotel's managerial response rate to customer reviews is over 80%, and the number of reviews will increase and the review rating will be improved if the number of managerial response gets increased. However, it is also revealed that response rate, response speed, and the length of responses do not have a significant influence on the number of reviews and the review rating.
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  • The Research on Positive Effects of a Local Information Service in Terms of Value Co-Creation Perspective
    ―A Case Study: The New Guide Map of Takuminosato―
    Izumi HANAWA
    2019 Volume 31 Issue 1 Pages 85-98
    Published: September 30, 2019
    Released on J-STAGE: April 01, 2020
    DOIhttps://doi.org/10.18979/jitr.31.1_85
    JOURNAL OPEN ACCESS
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    This study explored how local information service, such as travel guides, may affect tourists' xperiences from the perspective of 'value co-creation'. We used the guide map of Takuminosato as a map sample in this study. We found that many of the participants reported that using a paper map made effective use of their time and reduced their anxiety about getting to destinations. They also reported that using the paper map helped them create memorable experiences and feel satisfaction with their tours. The findings suggest that 'value co-creation' plays a crucial role in making local travel information useful to tourists.
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