This paper aims to reconsider the information concept in organizational innovation. In order to explore the function of information in organizational change, it is crucial to consider social interaction and the subject from actor's point of view. A point of view suggested by Alfred Schutz is meaningful to solve this issue. This discussion is also important to clarify the domain of information research in social science.
The organization has a knowledge system, and the generation, accumulation and the manner of utilization are identified by an organization context. The company change intentionally makes a fluctuation in an existing the context in an organization, and it is to form the new context that can respond to an environmental change. The medium and small-sized business which is poor to financial resources in comparison with the big business is requested to tenaciously repeat the small improvement of the normal business routine. In this study, I present a model in which an organization revolutionizes an organization context autonomously, and study the medium and small-sized business of the Hamamatsu area by applying the model. The characteristic of this model is the process that a tool and a person repeat interaction and reconstruct an organization context.
Our common recognition about the value of information technology in knowledge management (KM) is that it has only the limited role in the knowledge process. We have regarded it as a means that can be applied only to store and transfer knowledge, and cannot treat tacit knowledge. However, a case of a firm which used KM system (KMS) as the main tool to manage its organization and applied it to support creative activity and learning was found. In this paper, we reconsider the limitation and potential of the KMS through the case study.
In this paper, we focused on the process of creating information through data in a company. In most companies, such processes are conducted under business units. However, business units are lack in the motivation and the ability of innovating this process. For solving these problems, we proposed an in-company mission for empowering the function of creating information through data. Furthermore, we presented a guideline for establishing this mission in a company, including the positioning in an organization, the relationship with business units, and human resources suited for conducting above mission.
It is reported that the 40% of IT failures was caused by operations. The reason is that IT operation knowledge is not sufficiently defined in the composite organizations among service providers and operators. In this paper, an operational knowledge elicitation method is proposed from the viewpoint of actor relationship. The method defines operational knowledge by subjects, pre-conditions, post-conditions, operation objects, events, responses, operational procedures, inputs, outputs, operational rules, stakeholders, and operational roles. The method can collaboratively be used by different organizations. The effectiveness of the method is also evaluated to revise a real IT system operation.
We understand the phenomenon in the category, and contextually. Knowledge is made up of this process. Intelligence is the whole of the knowledge formation and the knowledge use. Intra-subjective intelligence of the individual level has acquired alone and it is enhanced to inter-subjective intelligence. Social intelligence is not obtained by piling up the individual intelligence. It is necessary for us to accept the existence of social intelligence. One of social intelligence is extra-subjective intelligence (culture). The other is generic-subjective intelligence represented in the language. The interaction between these social intelligences and an individual intelligence is discussed here.
In this seminal special issue, we propose that the scientific knowledge has a public nature. Therefore, our knowledge production is inevitably embedded within the socially constructed realities. We discuss how our knowledge production is related to the management practices, according to our field research of the urgent project in Sharp Co..
New institutionalism has fallen into confusions. This paper suggests that these confusions have rooted in the incompletely understanding about the key concepts in new institutionalism. This phenomenon could be recognized as institutionalized new institutionalism. To resolve these confusions, I revisit the key concept in the new institutionalism to reveal the essential implications, which they supposed to propose. Based on them, I discuss the reasons of the confusions of the previous works, and advocate the new direction for new institutionalism.
This paper proposes the significance of institutional analysis through the observation of strategies of action. In this paper, the strategies of action, exercised by a venture firm facing the barrier that is constructed by the regulation, are analyzed. The regulation per se is not the barrier for the venture firm. Instead, the practices that are constructed according to the regulation stand up as a barrier against the venture firm, and that practices also could become the resource for the venture firm. At the methodological view, through the observation of strategies of action, we would become able to reconsider the taken for granted concepts.
A study on the nurses' role in information intervention between patients and doctors was carried out in the medical field as it is often done in the service industry. Information quality has largely been studied in the service industry but not so much in the medical field. It is crucial that nurses reduce the gap between assumption context and actual context to correctly transmit information as well as the intent of the message from patients to doctors. This is especially critical in emergency situations. In this dissertation, the research identified that nurses' emotional labor determines the accuracy of medical information as well as the contextual information transmitted from patients to doctors. When nurses efficiently apply emotional rules on their emotional labor, the information gap is eliminated and quality of information necessary for rapid treatment and diagnosis is enhanced.