There is no technology without uncertainty. A small amount of uncertainty can lead to a serious risk. Insurance has covered such a risk. In other words, technology and insurance have a strong complementary relationship. To strengthen the partnership between technology and insurance, I’d like to propose a system for promoting the development of autonomous driving cars and AI computer-aided detection. Specifically, Agence Qualité Construction, which is a part of the French housing guarantee system, will be applied to the fields of autonomous driving cars and AI computer-aided detection. It can be expected to contribute to technological innovation as well as to compensate for technological uncertainty.

This report describes the education of management information system with using ERP, Enterprise resource planning, system in graduate school. The class focuses on perspective of operational terms and management knowledge. Students study best practice of ERP together with its process flow, accounting system and management system. The author considers human resources who understand management and information system will be required for digitalized society not only in Japan but also other countries. The class tries to educate system dynamics and REA model to understand causal model with stock and flow. The results of current student shows improvement of management and accounting knowledge. For students to understand deep knowledge, the curriculum tries concreteness and abstraction of the theme repeatedly.

COVID-19 pandemic in Japan, the government recommends “cashless payment” to reduce contact opportunities.

However, in previous research, there is concern about contact between people and objects in the payment operation of some payment methods, and the authors questioned whether the promotion of cashless payments alone is necessarily safe. In this paper, the authors have identified and clarified the payment operation process of the four cashless payment methods (credit card, debit card, electronic money, and QR code) by field survey. The results of the study revealed that there is a challenge in converting credit cards, which account for 90% of the cashless payment market share, to contactless. We also analyzed the trends in the market before and after COVID-19 by text mining of newspaper article data to identify their impact. After that, the authors discussed the feasibility of contactless and made recommendations for its solution. The recommendations are that the installation of contactless terminals in stores is costly, and that it is important to have a government initiative to promote it. The importance of promoting contactless credit cards to protect the elderly, who are more susceptible to COVID-19 infections, was also discussed.

Digital Transformations (DX) promotion has become indispensable for business. However, DX promotion is not enough for small and medium-sized enterprises (SMEs). In addition, it is difficult for SMEs to solve the shortage of human resources, which is an issue for DX promotion. Therefore, in this study, we focused on the introduction of the ERP system, which is part of the DX promotion, and the lack of ability to define requirements, which is one of the issues of shortage of human resources. And, based on the agile philosophy, we proposed a model of agile software development method for SMEs. As the result of the study, it was found that the method is effective for some issues. In the future, we will improve the model based on this case and contribute to the DX promotion for SMEs.

This paper is concerned with the relationship between business succession and corporate performance in family businesses. The hypotheses of this paper are as follows: “Companies run by successors who choose business succession from among other specific options perform better,” “Successors with good performance have proactive learning experiences before and after business succession,” and “Successors with good performance implement innovations after business succession.”

The purpose of this paper is to examine the validity of these hypotheses using actual cases. The case studies will be based on interviews with the successors of family businesses that have experienced business succession, interviews with employees, and books written by the successors to confirm the following four points. The items to be checked were (1) the existence of options other than business succession, (2) the experience of proactive learning, (3) the existence of innovation, and (4) business performance (sales increase). We believe that the case studies, although limited, have indicated the importance of proactive business succession choices and learning by the successors.

New business development approaches include an effectual and a causal approaches. An effectual approach was theorized as decision-making under unpredictable circumstances by Saras D. Sarasvathy. The effectual approach, against the opportunity-finding approach, is positioned as one of the effective approaches to create the future (product, firm, market) by starting with existing means (who you are, what you know and who you know) and forming partnerships with people/organizations and interracting with other people. The purpose of this paper is to clarify the successes and challenges for the effectual approach-based business development by referring to the case of HORIBA’s business development.

Ambidextrous management, which pursues “exploration” and “exploitation” is important management theory and attracting attention from the industrial/business in terms of organizational change. The purpose of this study is, focusing on how to carry out exploration in practice from the business perspective, trying to find the framework of practical measures for this theory.

It means that applying a search matrix based on two-axis matrix reflecting a company’s current products and markets, to “adding” new business idea which “far” from the existing business matrix. On the matrix , companies cases are verified ambidextrous management, clarifying exploration and exploitation, and searching for innovation.

By those business cases, the simple search matrix clarify exploration, show effective search methods for innovation, and explain the organization of ambidextrous management as well.

The purpose of this study is to clarify how the environmental changes caused by the Covid-19 affected employee engagement, and to examine how remote work affects employee engagement and how it should be managed. In this study, social trends in working attitudes are confirmed from newspaper articles to understand the current situation, and a questionnaire survey of actual employees and interviews with employees are conducted to extract specific issues.

The results of the survey indicate that telework not only has the effect of increasing employee engagement, but also has the effect of decreasing employee engagement by greatly affecting communication among workers. Therefore, it was concluded that although remote work is an effective tool for increasing employee engagement, it is necessary to introduce performance-based workplace culture and communication policies at the same time in order to take advantage of its effectiveness.

This report organizes the process for growing the company by utilizing what we learned at the Nishikawa Technical Management Cram School.

Yukiguni Aguri Co., Ltd. is a company that grows konjac potatoes, manufactures konjac raw materials, and manufactures konjac products, and is a company with special technology to extract beauty ingredients from konnyaku. It was my father who built such a business model and created the process of ying to become a top manufacturer in the konjac industry. In my father's place, I have not been able to become a top manufacturer in the konjac industry at present, but I will firmly inherit this process and create a top manufacturer of konjac in the Tone-Numata region, which boasts the largest production volume of konjac in Japan.

The purpose of this study was to conduct an interview survey of medical professionals for the development of new products of essential oils, and to clarify the factors that influence the provision of essential oils as complementary and alternative medicine in Japan. To this end, we conducted semi-structured interviews with seven healthcare professionals and classified the obtained data into categories using the KJ method. As a result, “insufficient information”, “doctors seeking quality equivalent to medicines”, “procuring products by themselves”, “needing promotion leaders”, “people who have troubles that are not enough to take medicines”, “pain” “Patients who continue to take medicine”, “Patients who do not want to take medicines”, “Patients who are positive and favorable to the scent of essential oils”, “Patients and family hopes”, “Patients with a sense of mission as a healthcare professional”, “Essential oil Category factors such as” scented medical practice” and “patients who improved by providing essential oil products” could be sorted out, suggesting points to keep in mind in product development and development of product development ideas based on examples of provision.

In Japan, to create regions where local people can earn money and also work with peace of mind is one of the policy goals of regional development. In order to realize this goal, there is a need to create community-based businesses through local innovation. It is important that the public and private sectors collaborate and use innovation design methods to realize regional innovation.

The author is supporting the creation of community-based businesses in City A using the innovation design method. The purpose of this paper is to propose a new methodology for co-creation of new community-based businesses by the public and private sectors using the innovation design method.

The total volume of anthropogenic mass man produced exceeded the total volume of the creature on the earth as big impact on the global environment. The biggest factors are building material in the city and a scrap wood.

On the other hand a vacant house problem in the city is taken up from the hygiene, disaster prevention and crime prevention in Japan of population decrease society.

The family function which does residence and a living together increased in the declining birthrate and a growing proportion of elderly people and a single person household and fell. Finally, the differential and social isolation are expanding.

So a fixed period leases a vacant house in an area like the "National Trust" where maintenance manages nature and the history wealth. The “Vacant Houses Trust" a renovation makes a smart house is proposed.

By creating a grid for each school district in the local community and utilizing it for community development, it will be possible to create a sustainable decentralized smart city.

In order to build the vision of engineering industry for sustaining regional city/community coping with super aging society in Japan, the new business research group in Engineering Advancement Association of Japan (ENAA) has been examining the future form of social infrastructure. Based on the prespectives of “Society 5.0”, “Smart City” and “Super City” projects in government policy, we focus the developing process of typical type of compact/smart city cases. Conducting field survey and case analysis of typical regional cases, we are examing each case analysis from the perspective of the three layers of “SDGs vision”, “smart policy”, and “smart utilization”, to extract the relationship between the elemnts in each layer. Then, through comparing the results of chain analysis, we are approaching categorization about regional smartization towards SDGs vision. As a result of applying our research framework to the cases of Toyama City and Kaga City, we show a possibility of the methodology for further research.

A cross-disciplinary approach to art-based tourism services has not yet been fully implemented. The purpose of this study is to propose a hypothetical model from the perspectives of both social innovation and service systems. This paper analyzed and considered one case focusing on the use of human resources, cultural resources, and natural resources. From the consideration of the bearers of the case, the place of interaction, and knowledge sharing, that proposed a model that positions the role of art at both levels of the service system and the value co-creation vision. This research provides the basis for modeling social value co-creation based on art, and will also provide practical knowledge for envisioning business methods for art projects including tourism.

It is a plan for the long-term growth of a 780-year-old local temple together with the region. Take an introductory course at Nishikawa Technology Management School and consider temple management from a business perspective.

In addition, this paper proposes a coexistence of the rural utopia drawn by Kawaba Village and the medium- to long-term plan of Kichijoji, and the integrated management

The tourism and inn businesses were hit hard by the corona disaster that began in 2020, and they became involved in business planning. I decided to enroll in the Nishikawa Technology Management School Introductory Course (Numata School) with the aim of overcoming this difficulty, stabilizing the business, and leading to further development.

By studying technology management at a cram school, I realized that what I had seen in the family business was superficial. There was a difference between what the management saw and what others could see. Based on these, measures to overcome this difficult problem of corona and projects for acquiring new customers have started, and the results are gradually coming out.

This report summarizes the plans to reactivate the long-stagnation family business by evolve it into a business that continues to be sought after by society.

This research is to propose a practical implication for new business development taking a platform strategy in IT industry as a hardware supplier. To deliver a practical implication, two successful companies were analyzed which took the decision-making process of “Effectuation” and “Causation” respectively and “Lean startup” method in both commercialization process.

Until now, there was no goal and everything was vague.

The author, who has only installed smoke exhaust devices without knowing anything about company management, should first establish a company, set up a corporate philosophy and engineering brand, and succeed in a medium –to long- term plan.

Report that you have to or have learned at the cram school.

It is important to review the medium- to long-term plan according to the situation, and I would like to turn the PDCA cycle around well. Management is futology, and the future is a systematic plan. By repeatedly explaining my ideas, goals, and plans to our employees, we will turn them into confidence.

I was able to study technical management and stand at the entrance of technical management.

Aling that current sales are about 1 billion yen, we believe that we must improve this to 3 billion yen in five years' time and move forward with a strong will to “pursue the happiness of all employees and further contribute to the local

economy”, which is chanted in the company credo.

This report proposes an outline of the business plan for examining the outline of kosaka construction's medium- to longterm plan to continue growing toward the construction of the future construction industry and the strategy for embodying it.

In this short essay, ideal requirement of SBAL are reported. SBAL stands for Simulator of Business Administration for Leaders. SBAL is now started to developed as a practical training material on a computer system. While keeping mind the purpose of the SBAL, we at first discuss about the problems of such kind of training material. Then, we discussed those problems with business manager’s viewpoints. After that, we propose eight requirements of SBAL. Some of the requirements suggest the new feature of this kind of simulator.

This paper describes that a pragmatic way of knowledge management, which may ensure sustainable growth of companies, is to focus on talent development. The ideal knowledge management is one in which the process of knowledge sharing is embedded in daily operations. Specifically, it says that tacit knowledge is shared by fostering opportunities for knowledge sharing such as waigaya (Honda) etc. However, if knowledge is not viewed as “Knowledge”, but as “Knowing”, its effectiveness is questionable. The suggestion, that fosters a process or place for sharing knowledge will result in an integration of knowledge, is based on the premise that those who receive the knowledge are willing to absorb it. Fostering the will of recipient to absorb the knowledge, which is being spoken and shared, is what makes this premise true and makes possible the creation, sharing, and utilization of knowledge.

By integrating P. F. Drucker's observation that “communication is done by the receiver” into the SECI model developed by I. Nonaka, we present a practical model for knowledge management. In other words, we hypothesize that the foundation of knowledge management is to develop the recipients of knowledge and to enlarge their capacity. BASF's focus on employee development is examined as an effective and pragmatic approach.

India has a long history of patent protection since the country was a colony of the Britain. However, the country revised its patent law and enacted Patents Act, 1970 which did not have any product patent protection in the pharmaceutical field. Under the Patents Act, 1970, the Indian pharmaceutical industry developed rapidly. The Indian pharmaceutical market became No. 4 in the world (in volume). However due to TRIPS, India re-introduced product patent in the pharmaceutical field in 2005. The Indian pharmaceutical companies launched new drug development late 1990s – early 2000s as a preparation for product patent regime after 2005. This study analyzed large Indian pharmaceutical companies’ biz model by examining new drug development practices and patent application by utilizing database.

This paper argues that the author studied management in a technology management course and realized the importance of planning for the future. It also states the importance of paying taxes, raising equity and making the next investment in order to plan and execute and expand the business. He also talked about employment of foreigners in-house, support for companies that hire foreigners, and support for foreigners working in Japan, and can develop human resources who can play an active role globally from the local city where the author lives, Numata City, Gunma Prefecture.

This is a paper that describes that we are thinking about creating a mechanism.

This research reports on the methodology for management of the business model of “making TOFU in Cambodia”, which was understood by formalizing it through technology management studies.

In this paper, I will discuss how to achieve success through small businesses in foreign countries, and what is important to consider when Japanese common sense does not apply.

The purpose of this paper is to focus on “NEMAWASHI”, which is one of the characteristics of group-oriented decision making that is often seen in Japanese companies, and to clarify how “NEMAWASHI” affects the innovation process. As a result of an interview with a key man who is using “NEMAWASHI” at a large Japanese company A, “NEMAWASHI” is three routes to realize “Creative justification of resource mobilization” (hereinafter abbreviated as “Creative justification”) required for successful innovation. While contributing to each of these, it was clarified that it can induce traps associated with the “Creative justification” process and can also be a factor that hinders “Creative justification”.

In addition, we newly found that “NEMAWASHI” has a learning effect of “NEMAWASHI” (improvement of the ability to search for appropriate counselors and key persons, and the ability to form human networks) and knowledge creation occurs in the process of “NEMAWASHI” as a function that was not discussed in “Creative justification”.

With the title of “How to Build Engineering Brands,” Chapter 9 of the series discusses about management strategies to embody mid- to long term corporate plans. In this chapter, we will recap the main points that were explained throughout the series previously.

There is a concept of “Management of Technology (MOT) = Engineering Brands” as a fundamental of building “Engineering Brands.” With the management strategies based on the concept, it is crucial that employees as a whole take time to implement the idea of building the brand.

This study examines how changes in service value can be visualized using an innovation architecture that encompasses service value creation. Based on the macro model of service value (co-)creation proposed earlier, we have developed a method to think about service value shift using a hierarchical architecture redefined by the impact of digitalization towards DX (digital transformation). The method is applied to cases in high-end accommodation services and smart networked RT (robot) / information services. These case studies not only show how service value is shifting in these businesses, but also explain trends in overall service value as influenced by modern digitalization and smartization. This framework provides a basis for effective strategic planning of service companies by simulating the routine of (co-)creating service value at the service value level through further generalization and abstraction of customer needs towards DX of business and reorganization of the service organization.

By determining the efficiency and elasticity of a certain production line, strategical allocation of investments and personnel becomes possible.

This study defines efficiency of production as the profit per hour of production, taking the amount of material loss into account. An analytical evaluation method is developed in which a production line that produces more high-efficiency products (estimated from the production efficiency of each order and entropy value of each product) is given high evaluation.

This paper, the second in a series of articles on global management strategies for SMEs, is titled "What is globalization?" and reports on the significance of globalization for Japanese SMEs, business globalization (creation of new markets), and examples of global business initiatives.

The significance of globalization for Japanese SMEs is that global management is required to create new businesses that can be accepted worldwide in order to maintain competitiveness and sustainable growth.

Global business requires three components: the ability to recognize the current situation, the ability to develop a business concept, and human resources.

The following is a summary of the seven processes that Japanese small and medium-sized enterprises (SMEs) must go through in order to conceptualize and develop new businesses when expanding overseas.

Chapter 2 of Digital Education for Executives in Small- and Medium-Sized Enterprises series is titled “Learning to Read, Write and Use Personal Computers (PCs).” It goes back to the origins and talks about what has been changed in the workplace since we started using PCs instead of abacuses.

The Japanese manufacturing would rarely survive without top management perspective changes. With the status quo, there is a risk to lower the productivity more, and Japanese leadership should tackle to improve IT employees’ IT literacy. At this rate, we will be further behind in the global market, and be lagging behind foreign companies in the competition.