Joho Chishiki Gakkaishi
Online ISSN : 1881-7661
Print ISSN : 0917-1436
ISSN-L : 0917-1436
Volume 32, Issue 3
Displaying 1-2 of 2 articles from this issue
  • Naoto KAI
    Article type: Research Paper
    2022 Volume 32 Issue 3 Pages 329-338
    Published: 2022
    Released on J-STAGE: October 21, 2022
    Advance online publication: May 13, 2022
    JOURNAL FREE ACCESS

     Manuals and procedure manuals for companies, etc. have attracted attention in the 2007 and 2012 issues, where there was concern that the labor force would decrease due to the mass retirement of baby boomers and the succession of technology and know-how in the companies would be disrupted. Many companies were attracting attention to make manuals. Many charts are used in the railway vehicle maintenance manual that we focused on. It has been clarified that the use of charts leads to motivation and promotion of understanding for readers, and it is considered that it has a role of effectively inheriting tacit knowledge. The purpose of this paper is to clarify the relation between ambiguous sentences including tacit knowledge, which is the key to technology succession, and figures that complement them. As a result of the analysis, it was found that the words on which the ambiguity was based were supplemented by charts and resolved for the sentences that the engineer read only the sentences and judged to be ambiguous. In addition, the characteristics were clarified by comparing the ambiguous sentences complemented by figures and tables with the ambiguous sentences that were not complemented.

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  • JSIK, Special Interest Group on Open Science and Open Data, ed.
    2022 Volume 32 Issue 3 Pages 339-353
    Published: September 30, 2022
    Released on J-STAGE: October 21, 2022
    JOURNAL FREE ACCESS
    Download PDF (1141K)
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