This study demonstrates the educational effect of active learning for business people, using questionnaires of a supply chain management game. In the analysis, first, we classified player's educational effects by using machine learning and apply the player's strategy from questionnaires to the text mining. Next, we employ structure equation model using calculated index. The findings reveal that the strategy considering risks increases educational effects and the strategies an unwillingness to change decrease educational effects. This study demonstrates that risk awareness provides high education effect to players and indicates important guidelines for educational design for business people using active learning.

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This study first aims to clarify the role of corporate social responsibility (CSR) endeavors related to environmental protection by globalized Japanese companies and to measure the impact of CSR activities on their brand; second, we propose in what direction the CSR activities should be directed in order to enhance the corporate brand. As a method of investigation, data related to the environmental protection efforts of 50 Japanese companies from the CSR reports published by the companies were collected and analyzed using correspondence analysis. As a second stage, an interview survey was conducted on representative Japanese companies overseas to determine the most advanced and effective measures to accomplish the goals of CSR.

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Regarding utilization rates of credit card, countries such as China, South Korea and Canada has more than 50 %, but Japan has only about 16%. Although the Japanese government is showing a movement to promote the spread of cashless system, the amount of misappropriation of credit cards in Japan tends to increase year and year, especially in 2017, which is about 16% higher than the previous year, the amount of damage reach to 23.64 billion yen. Credit cards are illegally used with methods such as phishing scams, skimming and so on, which are becoming more sophisticated and complicated. In this report, after presenting the method and cause of unauthorized use of credit cards, we propose countermeasures for card companies, franchises and users.

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Many prior researches had pointed out that inter-and intra-organizational knowledge sharing in a supply chain(SC) is an important key factor for improving the performance of supply chain management(SCM). But how knowledge sharing affects the process of making efficient SCM strategies has not been researched. In this study, we focus on the analysis of how to make efficient SCM strategies after knowledge sharing by constructing and evaluating the system dynamics models for each strategy. And the comparison between different efficient SCM strategies not only indicates the importance of knowledge sharing on making efficient SCM strategies, but also clarifies the concrete effects of inter-and intra-organizational knowledge sharing on making efficient SCM strategies.

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In recent years, with expansion and growth of E-commerce market, it is expected that the competition of getting customers will be fierce. Choosing appropriate target customers is very important for expanding sales and improving profitability. In this paper, we analyze customers' behavior using the web access logs and purchase records data on a gold EC site. Firstly, we evaluate the loyalty of customers using RFM analysis to divide customers into the loyal and general ones. Next, we perform logistic regression to discriminate loyalty by using the initial purchase and browsing behavior. Through our analysis, we clarify the characteristics of high loyal customers.

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Pro-cyclicality means the economic cycle amplification effect. For example, it means that a mechanism such as "economic deterioration → deterioration of lending assets → capital shortage → suppression of lending → further deterioration of the economy" occurs.
In a previous study, there seems to be many views that lending declines have occurred with the strengthening of capital adequacy during the economic downturn after the collapse of the bubble economy. However, now the economic expansion period, the opposite mechanism should work, but according to the statistics, lending has not increased and this has not led to a further rise in the economy. Therefore, in this research, we will examine the relationship between capital adequacy regulation and loans using system dynamics method to explore the reason.

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Diffusion of the Internet leads expanding EC market. On EC site, customer's reviews about product or service gives a great influence on purchase decision. So rating points and evaluation on review are expected to be utilized for marketing activities. In this study, we analyze reviews and rating points in a golf courses reservation sites and clarify the characteristics of positive reviews for the golf courses. Concretely, we used logistic regression to discriminate positive and negative reviews. In our model, the rating point to golf course is used as the objective variable. Moreover, we extracted some characteristic words from reviews and used these as explanatory variables. Through our analysis, we could clarify the effective reviews of golf course.

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In the reconstruction process from large-scale disasters, economic support
is important because large-scale disasters may give serious damage on the economic situation of local residents. The primary purpose of this study is to conduct a simulation analysis of CFW programs implemented as employment creation project after the Great East Japan Earthquake.We elaborated a previous model to consider the impact on companies and workers in the labor market, and divided a model into three affected areas. We confirmed the model validity by fitting with labor market indicators at that time, analyzed whether the regional characteristics have an influence on the effect of CFW programs and whether the design factors of CFW programs have an influence on the labor market indices and the households that need economic assistance.

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Prior research has shown great interest in the process and mechanism of innovation diffusion. This study demonstrates the influence of network position on innovation diffusion by analyzing “hanko," which were schools for clan retainers in the Edo period in Japan. We create an external knowledge network of hanko that was formed by ties when hanko taught the same subjects. We employ statistical analysis using network position indexes. The results contribute not only to revealing the adaptation process of new studies but to revealing the process and mechanism of knowledge transfer and diffusion.

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The focus topics of this session is IT-CMF(IT Capability Maturity Framework) and related assessment tools based on IT capability concept. This framework summarized the practices that are considered effective in order to maximize the business value of IT. In April 2018 the IT-CMF Study Group was established within the Management Information Society. In order to understand and disseminate the framework in Japan, we lecture on IT-CMF and related assessment, understanding principle principles behind, extract problems and tasks in domestic application, formulate and propose solutions through research group Advance. In this session, we will report the outline of IT-CMF and related assessment, current results and issues. Also, participants discuss issues, issues, possibility of applying IT-CMF, etc. in this area.

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Product design is the source of competitiveness that contributes to purchase intentions, word of mouth, payment intention. In the automobile industry, design has been regarded as important. In the design evaluation, companies often carry out Central Location Test. So, it is necessary to transport cars and prepare a venue of the scale capable of exhibiting multiple cars. In order to introduce each product globally, surveys overseas are also necessary, which places a heavy burden on companies. Therefore, VR is thought to be beneficial, but the influence on purchase intention is not sufficiently clarified. In this research, we evaluated the influence from the perception and the viewing behaviors for the purchase intention, then grasped the conditions for practical use of VR.

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In this paper, we propose a method to come up with service concepts and ideas by facing oneself alone. In addition, we will introduce a future washing machine that was thought of in this process.In our seminar this time, we conducted collaborated research on Panasonic, a Japanese electronics manufacturer, and the washing machine for millennials, using service design. There, we thought of a method for college students, who are indeed millenials, to come up with the concept and idea of a washing machine by facing themselves alone. Since we were able to obtain an interesting design idea concerning the next generation washing machine, we will introduce it along with a detailed method in this paper.

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Recent years, various types of markets are matured and commoditized, and under the conditions, business environments are also changing. Many companies are becoming unable to deal with these changes by traditional ways of value creation, hence it is becoming difficult to create value with sustainably. This research, focus on “Open Innovation" and “Service", and considers ways to create services in manufacturing industries for coping with changes. In particular, it considers new value creation methods that can respond to changes from current selling out marketing models.

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As one of the reasons of a failure in a firm's marketing, it has been attributed to the gap between thoughts of organizers and their targets. In this thesis, an interview was conducted in two methods; by the interviewer whose generation is same as the interviewee's and by the one whose generation is different. I report the superiority of the former one.

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Agroindustry covers raising rice, vegetable, fruit, tea leaves etc, and livestock; that takes meat, milk and egg. Although farming depopulation going livestock product is still over one third of whole up to three trillion yen. This part farm would persist in some places, one local mountainous specific another farms integrated by relative industry the imported also. Now I examine two evident depopulation areas to see likely diminution and respective situations.

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Japanese government has about 60 years experience of IT procurements. However, the Annual Report by Supreme Audit Institution of Japan (Board of Audit) has pointed out inappropriate situations in the government IT procurement. The report says that examples of the cause will be insufficient review at the design stage, insufficient understanding of business process, and inadequate collaboration among related divisions. The other hand, the cabinet has presented guidelines for clearing the problems these years, and leading staff to follow them. My presentation will show the cause of inappropriate situation with focusing perspectives circumstance of staff position within personnel arrangement, education, management skills and so on.

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According to the Ministry of Internal Affairs and Communications(MIAC), 59 municipal groups are now operating "Local Government Cloud Computing Systems". Based on the data such as profiles and detailed system costs of each cloud computing system from 1) a research report titled "Results of Survey on Information System Costs in Local Governments" issued by the MIAC in 2018 and 2) annual reports named "Local Autonomy Information Management Overview" issued by the MIAC which covers years from 2010 to 2015, we conducted a cost analysis of current "Local Government Cloud Computing Systems". In this study we report our analysis and temporary results.

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Maturity level survey to e-local governance shows that the maturity level of small and medium-sized local governance is very low. Ultimately, we analyze the problem of low maturity of informatization of municipalities that are facing a declining population with population less than 100,000, and aim to construct SML version maturity model. In this report, we show the results of task analysis of small and medium-sized municipalities toward building SML version maturity model. Specifically, we report the results of interviews with external experts, preliminary surveys by interviews and observations by governments and local governments.

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Cloud computing is advancing by less initial cost to increase resources at the peak, in the private sector use.
However, in the local government cloud computing is not advanced because of concerns for leaakage of personal information on physically data exisitance outside city hall.
In this paper, I analyzed for risk assessment and measures in Privacy Impact Assessment(PIA) by Personal Information Protection Commission and examine to advance cloud computing in cloud unused group.

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In order to assess precisely the impact of workers' aptitude on productivity, we have made a series of experimental studies and questionnaires. However, because the workers were university students in all of these experiments and questionnaires, it is necessary to clarify whether the results of experiment questionnaire obtained from the student workers can also be fitted to general workers. In this paper, we hire 40 workers from the general public and conduct cell production experiment. Then, we make several statistical comparisons between student workers and general workers. It was clarified that the assembly times of student workers are generally shorter than the general workers.

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Miscommunication is a leading cause of serious medical errors. The main purpose of this paper is to research the relationship between medical safety and communication/teamwork among medical staffs by using the survey based on TeamSTEPPS. Our results of empirical study suggest that effective communication and good teamwork can contribute to the medical safety.

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Since sales activities are the source of corporate sales, it is one of the most important business activities. In order to improve sales activities, it is important to understand the qualities of salespersons engaged in sales activities. This understanding can be an effective means for practicing sales management such as employment, assignment and personnel change of sales persons.
In this research, a questionnaire survey (Big Five personality diagnosis) was conducted for sales person. Big Five is a theory that explains personal behavior and thought by five traits, and research has been actively conducted since the 1980s. Based on the survey results, we tried to analyze the qualities of the salesperson based on personality traits.

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Employees' self-esteem is one of important antecedent of performance or knowledge sharing at workplace. Therefore, organizations are faced with the need to manage self-esteem. In this study, I focused attention on companies which employ handicapped people and conducted interview surveys. In addition, I analyzed the case of the companies based on the concept of self-esteem and considered management methods to enhance employees' self-esteem. The results showed that the companies adapt their tasks to handicapped people and treat them as helpful employees.

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After the deep learning technologies appeared, various companies are attempting to introduce AI, but most of them faced with uninformed problems.
In this report we summarize problems those were discussed in papers. And then we compare them with our experiences and find out what we should focus on.

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In FinTech, which is a financial innovation attracting attention in Japan around 2015, services for individuals were talked about at the beginning. However, recently, attention is paid because of the large business scale of services for corporations. In this report, mainly to analyze the online lending and financial crowdfunding innovation trends in the financing areas such as in the field of small and medium-sized business finance, to discuss the future development potential.

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Fintech is most attracts attention technology in the digital transformation. A lot of services that utilized Fintech are created, but are all often extension of the existing business. So, using the service design, I performed the idea creation of the new service of Fintech.

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Cashless is mentioned in the Growth Strategy for the future 2018 over and over. It has been changing from credit cards and e-money to using smartphones, cryptocurrency and so on. In recent years, it has become popular to settle with QR code in China. However, in Japan, big innovation of cashless didn't happen yet. As there are NFC readers for e-money at almost all store in Japan, it might be possible to pay with cryptocurrency. Actually, settlement with NFC and cryptocurrency has more advantages than that of QR code. Considering benefits and barriers to introduce new system, this paper shows feasibility of cryptocurrency settlement at stores by taking advantage of already maintained infrastructure.

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This study focuses on firms' failure of recognition problem in innovation, especially when they introduce new technologies. As an interpretation system, firms develops information filters for efficient information processing, however due to those filters, firms sometimes hit roadblocks to develop skills to use new technologies. Steel industry is one of oldest industry and its history is the history of importing and implementing technologies, most of which are invented and developed in other countries and continents. However, not all firms are developers. Most firms "purchase" technologies and upgrade toward high grade products by "integrating" processes. This study elaborates on what makes process integration difficult, focusing on the linkages among manufacturing processes and recognition problem.

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