Current business environment is very severe, so the view to IT investment is also increasing severity. CIOs are always asked if sufficient ROI were got or not. Corresponding to these situations, various methods of IT investment evaluation are developed. However it is actual that the effective method is not found. I think this fundamental cause is lack of a framework of IT investment evaluation. I create the framework of IT investment evaluation that consists of investment subjects, stakeholders and effects.

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In this thesis will be studied such themes as analysis and comparison of systems,PPP,EA and their relationship from the viewpoint of what lies in the origin of excellent companies,which will help the fourth-sector type organizational form be realized and IS be intensified as a basis of the form.

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Mainly an ERP implementation methodology is described by WBS(Work Breakdown Structure). This WBS method is difficult to express constraints factors, baselines factors, and available tools to manage each activity. To manage an ERP implementation project dynamically, it is important to indicate constraints, baselines, and available tools for each activity. Also those factors are impotent for successful project.The purpose of this study presents a conceptual ERP implementation methodology model by using IDEF0 modeling method, which can solve the above problems. This methodology will contribute to provide a useful guide for the planning of ERP implementation. Moreover, it is important to analyze the accurate critical success factors.

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There is a type of business coalition of small or medium-sized firms without a core firm. (We call such a coalition a hub-less company.) One of the characteristics common to the successful hub-less companies is exchanging and sharing their information within the coalition. However, it is also true that any member of the coalition has an incentive to use information acquired by the other members while hiding its own (the free rider problem). We theoretically investigate how a hub-less company can increase the spillover effect from the all information its members have in order to solve the free rider problem and be successful.

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Both Gaming Simulation (GS) and Case Method (CM) are traditional and powerful experiential learning methodologies to educate students at a business school. through Case-studies, we learn success and failure stories on decision-making at one certain point in the task domain. On the other hand, Business Gaming is used as another methodology of studying business schemes in a real world through virtual experience. However, there have been few studies to integrate GS and CM methodology. The purpose of our research is to explore new learning methodology to bridge GS and CM: using case descriptions and developing business games, we will consider the next strategies from a point of the person concerned.

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In service marketing we have the traditional conceptual model as a process in which production, consumption and distribution occurs in a particular time and place, constructed with mainly intangible elements and also tangible ones. Information technology has have the new model with less human attachment emerge. So far, digitalized-information goods might be classified into goods or service. On the consumption aspect, service models involve customers who would perceive and evaluate intangible elements and participate in the services. On the distribution aspect, service models involve acts by contact personnel. I argue on some cases around the methodological possibility on concepts and frameworks.

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This paper presented an experimental system for modeling the theory of decisions and games under ambiguous beliefs. It can be stated as the three-layer modeling of a decision maker who has ambiguous beliefs represented by the belief functions, maximize the Choquet expected utility, and to play the Nash equilibrium under uncertainty. By using Prolog, the author has developed the model base system which realizes the three-layer modeling approximately and guides the users through the simulation and analysis interactively.

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This paper builds a simulation model of consumer behavior and proposes a framework of the model which analyzes customers' features in a target market by applying agent-based approach for analysis of evolutionary processes of consumers' preferences by Takahashi(2004). And this paper verifies the validity of the framework by the simulation for car market.

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I have understood a person good at sentences and a person good at the figure can classify by a past research, and there is an individual variation in the ability to memorize respectively. We call this individual characteristic Character/Figure remembrance and storage ability. It is thought that the difference is in easiness to use for the subjects because of this individual characteristic when I use an online manual. Then, we used a guide book on the market and Web-Based Manual that we made, and we did the experiment that the subjects in a dominant character and a dominant figure grapple with the problem.

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Although studies of contingency theory have been giving a great deal of contribution to understand the relationships between organizational structure and its environment, little is known about the relationships between knowledge in organizations and its environment. In this paper, we focus on the relationships between organizational environment and some factors relevant to knowledge management that were reported, and then, we discuss the possibility of contingency theory in knowledge management with empirical data.

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The purpose of this study is a design of a new learning tool for the promotion of the entrepreneurship and construction of the support system. This was studied in collaboration with Aogaku Venture Network (AVN) and Aogaku Venture Lab (AVL). This tool is a learning program to experience the flow of the business. As a problem of the existing programs; 1) Only a specific age group is an object, 2) The valuation basis of the business plan is not clear, and 3) A current result is not fed back at the execution after next time. This program is what solves the problem of other programs.

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The purpose of this study is to propose an evaluation method about IT companies which have the IT solution service. Characteristically the evaluation method develops from the customer's aspect. To be more precise, the following two evaluation results are extracted: I) IT companies are whether have conveyed the service to the customer from 3C frame. II) The service with which the customer is provided is evaluated, and this evaluated used to determine whether IT companies should focus more on each service. It is thought that it becomes the support whose IT companies construct the technical strategy of service.

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In this study, the effective and systematic new functional evaluation method was devised compared with the conventional method of having applied the concept of Management by Objectives. Based on it, it aims at development of the system which aimed at that we had false experience of the VE carried out to a student. The educational support system which enables efficient study was developed to every step (a functional definition, functional arrangement, functional evaluation, alternatives creation) of the, making it correspond to the process of VE activity, in order to attain the purpose.

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In the previous paper one of the authors proposed the way for analyzing the effect of commitment-breaking strategy using a repeated game based on the prisoner's dilemma. The paper reported the attempt to search a superior strategy set using selection mechanism in a set of strategies with a lot of variety including three typical ones. This article presents the result of the simulation using GA (genetic algorithm) operations such as crossover and mutation. The dynamical changes of strategies related to players' tendency of keeping commitments are examined. Especially, the role of a strategy which uses the information if other players keep their commitments is discussed.

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Generally speaking, "poor communications" is given to one of the failure causes of the project. It is considered that the communications is a failure cause with the information system beyond the hardware project based on the bill of material from being the software that a development object entails the reform of the business model. Moreover, it is usual to be gaps of understanding among stakeholders. Therefore, it is proposed that newly defined communication breakdown structure (CBS) and monitoring and control structure (MCS) are added to existing work breakdown structure (WBS) and organizational breakdown structure (OBS) to form project management structure (PMS).

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The purpose of this study is clarifying structure of the ISP selection by empirical study. The different following knowledge from the spot of the business that a price specifies selection of ISP was acquired through analysis. 1.The important reason of the ISP selection was caused by not only with a price but additional service, contents service, and customer support. 2.As the factor which specifies the reason for a change,it was verified that the action characteristic,usable years and use time of the Internet is functioning. 3.The selection pattern of main ISP was classified into three. 4.Two kinds of heavy users existed. The contribution of this research is having built the base when arguing about the strategy which an ISP should take from now on.

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Research on support behaviors is already well underway. The definitions and general principles guiding this research are rapidly being refined. This paper first discusses the general principles of support behaviors in relation to the complexities in the current real business environment. Furthermore, reconstructing the concepts of time and space, it proposes a theory that explores the origins of the essence and rationality of support behaviors.

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Doctors in hospitals usually work several night duties every month in addition to their day duties. The scheduler has to assign appropriate number of doctors and skill level to every night duty while balancing the workload among the doctors involved. The complexity of this problem is such that, several hours are required to produce an acceptable schedule by hand. In order to alleviate such scheduling difficulties, we have developed an efficient support system for scheduling doctors which includes both a scheduling algorithm and a data-entry tool. The data-entry tool was designed to consider logical flow and the amount of data-entry required. Consequently, the scheduler can produce a practical schedule in short time with this support system.

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It takes a biotechnology venture a long time to conduct research and development, and uncertainty regarding its success as an enterprise is high. Therefore, when a corporate evaluation is performed by the usual DCF method, an estimate of its current value may be too low and it may not be possible to make a suitable investment judgment. Corporate evaluation of such a biotechnology venture can be performed by using the real options analysis method to consider the required funds in each development stage and the probability of its success. For two cases, a drug discovery venture and a gene-analysis venture, corporate evaluation is performed using two techniques, the real options analysis method and the DCF method, and the effectiveness of the real options analysis method is discussed.

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We developed a prototype system for supporting assembly line scheduling. The factory produces many types of products on several assembly lines. We solve the scheduling problem as a transportation problem by dealing with 'assembly lines and present stock' as the supply and 'orders and production for the next scheduling period' as the demand. Besides this scheduling module, the prototype system has a data entry/edit module and a decision support module. In this module, the scheduler accepts or rejects detailed schedules obtained in the scheduling module, according to the required productivity level for each line of each day of the scheduling period. Using this system, the scheduler is able to create an efficient schedule in several minutes rather than the usual several hours by hand.

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This paper deals with the framework of studying the strategic alliance and proposes some implications for future studies. The approach of study, the perspectives of analysis, the models of analysis, some preliminary studies and implications, and framework of study are referred.

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This paper reports on design for the collaborative lesson of "Production System Design" in the e-Learning. The AML II Project (Aoyama Media Lab. II Project) by a research institute of Aoyama Gakuin University is now carrying out research and development of an educational method using e-Learning. This lesson has introduced collaborative learning which employed the advantage of e-Learning efficiently using IT technology. Since the student attend a class, communicating using tools, such as an electronic bulletin board and a chatting, the individual difference occurs in progress or an understanding. Therefore, it is necessary to design a lesson scenario at great length. This paper reports on an educational study method, actual proof and evaluation in the lesson.

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The marketing strategy for corporate sales field which is planned by the common sense of satellite communicatios industry, is changing dynamically through the experience of each business. In this paper, I propose the framework in order to recognize the grounded theory and the change of marketing strategy through practices of corporate sales at the field.

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Not a few firms are implementing enterprise information systems that can adapt changing environment of business. ERP implementation, on its nature, implies to replace a part or all of the mission critical systems which have supported the firms' business processes. Thus, firms have to review an influence of the implementation comprehensively. In this paper, we apply enterprise information systems (EIS) city planning approach, which is based on the concept and methdology of civil and architectural engineering, and discuss the success and failure factors from the perspective of architecture and implementation processes.

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This analysis focuses upon the online stock trading industry which the shift from a "mortar" market to an online market is progressed earlier among many rapid growing online businesses and analyzes quantitatively about the point which factor affects the performance of a company. The results are that (1) first-mover advantage does exist, and that (2) since the core customers are limited, performance is not improved only by increasing the number of accounts, that is "diseconomies of scale ". Moreover, the results indicate that (3) unique service which each company offers, or each company's specific resources and capabilities which underlie unique service, has great influence on performance.

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In analyzing or designing information systems, improvement of the objective work results in simplified information system as a result. However, information system design and work improvement have so far been discussed in different academic field, resulting that few research output is available on the relation between function and structure of information systems and work process structure. This paper presents a work analysis and improvement method using the practical bank operation case and the hierarchical structure framework. The paper clarifies that functions required the objective task vary depending upon the hierarchy, and further discusses that the required functions work as the starting point for developing appropriate information systems.

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(1) An original nature guarantee of information, (2) a purpose conformity guarantee of information, and (3) a reliability guarantee of information-processing processes are needed in order to secure / improve the sufficiency of evidence of the information which is generated, processed and communicated for business (this is called "business information").There are Trust Service or a assurance type System Audit, etc. as the external audit concerned. In this paper, these contents were studied and the external audit as the secured / improvement measures of the sufficiency of evidence of business information also pointed out that the viewpoint of three above-mentioned guarantees was required from now on.

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The rapid progress of ICT leads SCM to global e-SCM. Albeit there is large expectation on SCM, Japanese companies face many critical problems to be solved while proactively implementing SCM. In this presentation, I would like to examine whether critical issues behind the problems can be solved through analyzing the development of ICT symbolized by fusion of digitalization and global network. I would like to also touch on a change of organizational border perception caused by emerging network virtual organization enabled by the development of ICT.

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The purpose of this paper is to illustrate the deep concerning of information-flow for "organizational intelligence." We focus on "organizational communication" in "organizational intelligence" paradigm and as the case we discuss about communication problems between doctor and nurse in medical accidents. We take "shiver-startling" cases in nursing as an object of this study, and apply our "SEC-CIS Combination Model" as the explanation framework.

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This is a survey through questionnaires on the upgrading effects of mobile phone usage among local college students. It seems to be that according to the popularization of upgraded mobile phone, the usage of it becomes the more diverse. This survey had been preceded by the survey on that of students in our university before popularizing the upgraded mobile phone. As the result of the analyses, the followings were extracted: (1) The rate of users except connecting is increasing. (2) The rate of users to talk over the phone with a sound is decreasing. (3) The range of the partner who connects has spread.

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The purpose of this paper is to propose of support system of Knowledge Management for Campus festival executive committee regarded as an NPO. The result which carried out interviewand observation NPO's member had a stronger sense of belonging than profit organization. NPO's members also have the tendency to search for efficiency than the efficiency. Accordingly, I judged NPO's members need Knowledge Management. But, the factors peculiar to a nonprofit organization may cause of prevention of a knowledge anagement. And then, I propose information system and platform for validity of an organization. And I observe and examine for satisfaction and effervescence for NPO's members.

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In this paper, we study learners' knowledge creation on Programming Practice, applied the theory of knowledge management. In Faculty of Software and Information Science, Iwate Prefectural University, a student belongs to a laboratory and practices programming with members in a laboratory form first year. The students can solve problems by creating new knowledge, sharing knowledge through communication.

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In recent years, under the 'e-Japan' concept, each local government has been actively promoting implementation of computer-based management system in various ways. The main issues of this change are 'how e-local government can be more friendly to residents' and 'how it enables administrative services to be more efficient'. In this paper, focusing on the former, we explore the present state of e-strategy in Japan through the case study on innovative application of CRM(Citizen Relationship Management) by local governments, originally developed as IT management system, called CRM(Customer Relationship Management), intended for private business. Furthermore, we examine through the research what efforts the local governments in Iwate should make hereafter.

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The progress of information technology has caused to curtail lifetime of knowledge and been hard to evaluate knowledge as assets.We have to recognize risk of knowledge selection in these circumstances.The risk brings big impact to a company's employment policy and employee's career strategy.

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Continuous market introduction of innovative new products to a target market is one of the best ways to attract customers. However, not all companies hold the innovative product concepts and product development skills. Every organization holds different types and levels of innovation and this condition leads introduction of many types of innovative products to a market. Under this condition, organizations need strategies to stay on the business. This research shows several types of conceptual product development strategies which are developed with focus of product innovation using factors of level of product change, scope of product change and speed of product change. The suggested strategy enables organizations to define own competitive skills and target customer characteristics.

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Now, Japanese government and the local governments tackle the policy of "e-Japan" and the "e-local government" as a pillar of public works. In this, the administration document file management system is functioning as information retrieval means in an official information disclosure system. On the other hand, this system has also generated the problem that it is not fully functioning as a means for the information sharing in a governmental agency. Then, the purpose of this research argues how an administration document file management system can function as an information sharing means in administrative organization. Moreover, the problem is considered and the requirements for functioning as an information sharing means will be found out.

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The Case Study on the Reference Model of the Integration-Oriented Enterprise Information System.

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Ubiquitous Information

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This research is to introduce a new approach on new product development. We propose "Probe Type Model" for technological knowledge transfer. Probe Type Model is developed to discuss inter-organizational knowledge transfer: exploring customer's implicit technological demand on the phase of new product development. We analize this model based on the quantitative research regarding to industial goods.

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We focused on personal knowledge constructs based on failure experience in R&D projects at a corporate laboratory, which all caused serious trouble. We set up the following procedures to achieve goals: (1) Construct the knowledge construct model for each person using PAC (Personal Attitude Construct) analysis. (2) Hierarchical analysis by comparing knowledge construct models of research managers to researchers. Based on above-mentioned procedure, we found the process of knowledge reconstruction about R&D concept during the project based on failure experience.

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When we discuss about a leadership,we often invoke the words of a conductor of an orchestra.The point is a role of the top executive bears a marked similarity a role of conductor.In my assumption,a most important thing is the Tacit Knowing of conductors,when we give thorough thought to conduct an orchestra. Even though,the conductor's point of view,the Tacit Knowing is ultimately unconscious under the mentality structure in the Acknowledgment Action Theory. Therefore,it would not have been evaluated without researchers.Precisely,I will try to highlight the existence of the Tacit Knowing of conductors with my researcher eyes.And thereby I am challenging to explain it with my Explicit Knowledge in this paper.

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The main purpose of this research is to clarify the relationship between distributors' reputation and the quality of information in the internet market. We conducted the regression analysis, treating the quality of information as dependent valuable, in the real estate lease industry, in which the price of goods cannot be a marketing tool. After the results, we could get three findings. Firstly, the distributors which have lower reputation provide more biased information than those which have higher reputation. Secondly, the information, which is only used in internet advertisements, has lower biqas than that, which is used not only in internet but also in magazine advertisements. Thirdly,

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The diffusion of IT is making human resources of an enterprise shift from skill-workers to knowledge-workers, who create added value with their knowledge. As opposed to skill-workers doing their work mainly in a fixed process, knowledge-workers collaborate with other knowledge-workers in a dynamic and flexible way for performing their work. Therefore, it is difficult to support them with existing methods for a fixed process.In this paper, we propose a supporting method for collaborative knowledge-workers on real-time configuration of a process, evaluate our system based on this method through practice, and consider the effectiveness of our method.

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This paper examines how information sharing, which constitutes one form of knowledge management, changes the cultural side of organizations (e.g. individual actions and consciousness) by analyzing quantitative and qualitative data collected at a sales department of medical products. Moreover, discussing the relationship between the change of individual actions and consciousness and information sharing, we scrutinize how new information flow to the organizations affects existing management styles.

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Workshop:(1)Tetsuya Abe"EMS as a business model"(2)Yasuo Uchihara"The business model of a NC network"(3)Tetsuro Saisho"The Fading Boundaries of Financial Institutions in an Information Society"(4)Hirotsugu Kitajima"Management of Outsourcing"(5)Yasuharu Tanzawa"IT and the Mnagement of Boundaries of the Firm"

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In an interorganizational relations, a boundary spanning personnel plays a role of interorganizational communication. A boundary spanning personnel carries out not only a role of information processing but also a role of representing his organization and negotiating with external counterparts. In this study, I, at first, clarify the role of boundary spanning personnel, and present a model of the relation between boundary spanning personnel and intra-organizational decision-maker and actor. Then, I present four hypothesis and draw some implications.

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