IT Investment Management is being affected by some significant factors, globalization and IFRS, cloud computing, development method including agile S/W method, IT asset and operation management, and research methodology and readiness of human capital. We would explore the trend some aspects of these relationships.

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EIS City Planning Approach provides a methodology for designing and planning an architecture of EIS as an organic aggregate of individual information systems in the enterprise. This approach leverages an analogy of city planning idea between the world of systems and civil engineering that has the history of thousands years. In this report, we present an idea and methodology of the EIS city planning approach from three viewpoints, those are "Structural," "Part and Whole" and "Ins and Outs."

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In Japan many organizations misunderstand usage and condition of IT.Reduction of manpower through automating information processing is a partial effect of IT usage. Adhesion to automation of information processing shall push people into a cage that limits human performance only at a certain level and it may result in decrease of social vitality. They also misunderstand purpose and direction of standardization on IT. It is important to standardize the interface that connects new technologies developed and introduced rapidly today however, standardization of packaging of human performance to meet ERP is an absurd idea.

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BSC (Balanced Score Card) is frequently employed in evaluating return on IT investment, as it is difficult to identify the scope and the time lag of the effects of IT projects, and as number of valuables are not amenable to quantitative measurements. Furthermore, BSC is claimed to measure not only past performances, as does financial measurements, but also future performances. It is not known normally how much of these assumed advantage is true. The article investigates the relevance of BSC evaluations by comparing the BSC evaluation of IT investments and the actual economic performance of the sample firms.

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Value of IT investment of Japanese company is appeared for cost down by improvement of business and for high level management methods of corporate, but is not appeared for correspondence on business environment and new business creation. A company has a subject of increasing value of IT investment by maximum level when IT strategy becomes an important key factor of driving of corporate strategy. A Company needed drastic restructuring corresponds on an environment change is requested to have an emergence-oriented organizational activity with organizational characteristics, recognition of value and a minute job description.

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Information that enters into enterprises keeps increasing, and organizations should improve the information processing ability. The judgment that can deal with the change in situation is requested at the point near the site. The sharing of intelligence and the decentralization of the decision making (empowerment) are requested. These are not advanced well. The dynamism of the paradigm shift was verified by using the system dynamics. As a result, the organizational innovation that gradually corresponded to the situation was confirmed the big productivity loss.

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Cloud Computing is one of a buzz word like CALS in 1990's. There is something important and useful because many people pay attention for Cloud Computing. Even word of Cloud Computing is buzz, the concept of Cloud Computing will live so long. In this paper, we describe the essential concept of Cloud Computing, and merits and risks of using Cloud Computing to use it safety. Our discussion target is company use, not private use. Keywords:Cloud Computing, Assessment

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We hear buzz word as the cloud computing with a general newspaper and magazine well recently. But, the actual situation is not yet clear. Especially, we are not able to explain in particular the use of the service of the cloud computing in the commercial business. This report compares the on-premises computing with cloud computing by the products of two type of Microsoft to understand a summary. Also, it estimates influence in the viewpoint of the end user and IT vendor for future business, and it proposes the business of an IT vendor affected most.

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Issues of standardization and adaptation of marketing activities,is one of the traditional problems of management studies (e.g. Buzzell, 1968; Levitt, 1983). The purpose of this paper to review this problem which Cusumano(2004) analyzed in the software industry, and to explore the whereabouts of new theoretical problems. This paper employs qualitative case study research which is suitable for exploratory research (Yin,1994).
The exploratory case study of Force.com shows the findings of business system innovation to achieve between scalability and customization of IT services, and theoretical implication is to pose the necessity to reconstruct of Cusumano's framework.

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License free Operating System, Linux, is used for business critical system in the enterprise market in the recent IT industry and then Open Source Software value is getting important. OSS products had been handled by particular experts several years ago but most of information is disclosed due to diffusion of the Internet, then many companies has been considering to use them according to appearance of OSS support vendors. Everybody can use OSS products free of charge and redistribute them with added value. OSS development seems to be a volunteer activity but there is an interesting business model around a case study of Zabbix SIA.

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Before the long care insurance system reform in 2012, some have claimed this industry productivity. In 4 districts in Yokohama city in 2010, when these businesses are continually joined or leaved, we seldom see so-called market concentration. There are dominantly social service firms and a few nation-wide firms, while local capitals remain at their home grounds. I discuss the regional spontaneous market and adjusted libertarian order.

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This study shows that a diversity of carve-out ventures is important and their relations with their parents companies are different. We investigated carve-out ventures, by parameters how different technologies from a parent company and the how high ratio of the sales which a parent company occupied. We found carve-out ventures are classified four categories, (1)high original technologies and low sales ratio, (2)high original technologies and high sales ratio, (3)low original technologies and low sales ratio, and (4)low original technologies and high sales ratio. And, we found that not only merits and risks of carve-out and parents companies, but also their strategies and the direction to go vary with time in each categories.

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We report it about the start of the new business that copes with the Individual production of the multiple kinds with having an entrepreneurship. The element that is necessary for the business is said as talented people, products and capital. So, we thought about "talented people". A research of the needs by the salesman is necessary for the start of the new business, and their knowledge and skill are important for the research. Their knowledge and skill are thought to depend on a curiosity, the idea to be free and a challenge spirit, and its main work of the enterprise doesn't always influence them.

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In intensified competition in retail industry it becomes important problem how to choose the optimal shop location from candidate points.In the other hand, it becomes possible for most of company to acquire enough data to analyze because of recent remarkable increasing of number of members.Then to find the optimal shop location, we defined the method of presuming marketing area by using data of members who had come to the shop. Moreover, the model to estimate sales amount is developed based on the geo statistical information in the marketing area. Finally we suggest the image of use with showing proto type area marketing support system.

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It is more important for SI vendors to appeal not only "System Construction" but also "System Driving Performance" for their customers. SI vendors usually take questionnaires or interview to figure out how customers use the systems. But, the problem of conducing the survey such as questionnaires or interview is taking time and cost. In this paper, we discuss a Frequent Episode Mining method for system logs which automatically track and reveals customers' usage.

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In order to extract consumers' purchase characters, we analyzed and defined those characters derived from individual buying histories of POS data with ID tags of specific convinience stores. A classification of consumers has beed analyzed by demographic traits and/or questionnaire data. These approaches, however, may not be able to extract meaningful characters because of customers' smattering information or inaccuracy of responses. We then focus on actual purchasing behaviors by classifying customers based on sequencing co-buying goods data on customers' buying histories. As a result, we can defined consumers' purchase characters of specific convinience stores by using sets on featured co-buying patterns.

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It has been over half a century since Japanese Government started to purchase computer systems. Even now, we are struggling for the IT staff development and the utilization of external experts, since IT purchase is still regarded as something unknown and our knowledge accumulation of IT control management is insufficient.
Though we deeply realize the needs to improve IT human resource management which deals with the recruitment, development, setting career path of the staffs and the outsource utilization, we haven't found the way.
In this presentation, I shall propose one methodology of developing wisdom and ability of staff for IT management by introducing our practices under the existing personnel system in the Government.

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In this study, we have conducted a research targeting 1,750 local municipalities including the 23 districts of metropolitan Tokyo whether they have websites aimed at foreign tourists --13 languages including English, Chinese, Korean, and Russian-- and analyzed the characteristics of those municipalities operating such websites by applying logistic regression analysis. Also, we have analyzed the effectiveness of Chinese websites in particular by applying Conjoint choice experiment.

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In February of 2011, we conducted an investigation of the information systems and operation for family and resident registration in regional governments of Japan, and obtained 774 responses that represent 43.3% of the total 1,747 organizations. We summarize the actual situation and operational issues of these information systems based on the investigation results.

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The objective of this study is to analyze the competitive advantages of Nidec Corporation from the viewpoint of the modularity trap. At first, we investigated the trajectory of the product architecture integrity in HDD motors. Secondly, on the basis of the trajectory analysis, we examined the competitive advantages of Nidec Corporation from the viewpoint of the modularity trap. In the result, it is concluded that the competitive advantages of Nidec Corporation are established from not only avoiding the modularity trap, but also setting a trap to the competitors intentionally, and additionally taking ex post actions such as patent strategy and low price strategy.

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In Vietnam, software and high-tech parks focusing on the industrial zone and export processing zone are now being newly constructed, or expanded on top of existing facilities. The high-tech parks in Vietnam represent the implementation of Vietnamese industrial cluster strategies, which have promoted various functions such as high-tech related R&D (Research and Development) activities, product manufacturing and commercialization, business incubation, and human resources and career development. Based on my field surveys, this article discusses the present conditions and challenges of the industrial cluster strategies in Ho Chi Minh City in Vietnam, by examining two specific cases of representative software parks specializing in high-tech business.

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The transportation equipment industry that supported Japanese industry has been constituted by the value chain of small manufacturer which assumed the product manufacturer a top. Those small manufacturers devoted themselves to making production with asked quality, cost and delivery. By the slump of the domestic market and the overseas advance of the product manufacturer, their management became difficult. Innovation was translated as technological innovation, it was not effective for their management. This report shows the synthetic innovation model along the change of paradigm.

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Japanese Companies sustained higher R&D investment level. On the other hand, IT investment level continued lower. There are some analyses such as the SI focused IT usage compared to the package software focused IT usage. However, enough research about the mechanism how low IT investment was induced or what kinds of considerations became important hasn't been studied. Recently, new IT usage stage appeared. Therefore, the challenge to the new paradigm by missing the past experience has the danger to fall the same failures. So, this paper studies 1) to visualize the past experiences, and 2) to show the method to accelerate service innovations. Especially, in what mechanism package software becomes efficient is focused and shows some proposals for new paradigm.

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This study examines how the patterns of acquiring unfamiliar technological knowledge from other organizations influence on innovation. Absorptive capacity perspective emphasizes the importance of overlaps in knowledge acquisition. This study focuses on the degree of market and technological knowledge overlaps between a firm that would like to get new technological knowledge and a firm that has new technological knowledge. This study presents four knowledge acquisition types and uses the Japanese chemical firms and patent data from 2002 to 2009 for the empirical analysis. The findings are that low market overlaps and high technological overlaps only improves radical innovation. The other knowledge acquisition types harm or do not influence on radical innovation.

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The manufacturing of Japan is confronted with the problem of deindustrialization. We interviewed the small and medium sized enterprise in Ota Ward and Yokohama City. We report on the approach of the reformation in those enterprises.

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By considering why the goal of management information has been unclear, this paper point out that the social-program oriented society has come out after mass-production industrialized society. Since the value from service is more focused on than concrete products, different strategies are needed to be installed. The fundamental problem of our social-program oriented society is that we do not have sufficient discipline, methodology, or design method.

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It had an awareness of the issues whether Social networking service (SNS) could enhance an innovation. Potential of SNS for Innovation is analyzed using my SNS cases. As the result, SNS use to develop networking, and then enhance the open innovation. Also, SNS can get niche and specialized information from global, and it can use the long-tail effect. SNS create field building and dialogue. It was found that SNS expand the knowledge level to global and move into the knowledge creation. Thus, SNS has high potential to enhance the innovation.

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The Ministry of Economy, Trade and Industry propose the concept of society foundation power and adopt it to the curriculum of the schools. Also, in recent years, request for practical education has become high in the business world. However, it is a present condition to be not responded to the request of the business world from that there is not the place where knowledge learned in the university,applies practically. Therefore, we are practicing and are developing the IT engineer training program and adopt the project based learning by cooperation with the smaller businesses several years ago.

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This presentation attempts to consider tendency of weights of some elements in new staff training costs in certain organizations to clarify how much cost these organizations bear when they allocate new staff and bring them up into "full" capacity and to compare among organizations. The training costs include not only monetary expenses but also inconveniences or burdens in the organizations or other stakeholoders. The elements to be analyzed this time are; "Self Loss"(learning from one's own loss), "Someone Else's Loss"(learning from someone else's loss), "Training"(to be provided by the organizations), "Spontaneous Learning"(to be initiated on their own), "Informal Networking", "Incentives"(encouragement and reward for a desirable behavior or for an expected result).

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In this research it focuses on local assemblies that enacted Basic Ordinance on Local Assembly.In Japan, Kuriyama town assembly is the first local assembly that enacted that ordinance. After the Kuriyama's enactment, such ordinance has been enacted at various local assemblies. This ordinance provides basic codes of local assembly, and there are articles that press mayor for submitting data on the autonomy's policy. In this research it examines whether those assemblies use such data in their proceeding and analyzes what management information local assembly want to know.

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Last year we built a Smart Grid Societal Maturity Model and the necessary political scheme, and compared it with Smart Grid Maturity Model published by Carnegie Mellon Univ. In this paper, the partially revised Societal Maturity Model and well-organized issues toward the smart grid society are described.

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Recently, the climbing population of middle age has been increasing and the mountain accidents of them has also been rising tendency in Japan. Then, we tried to analyze and design the system to get climber's safety focusing on super-upper process. First, we collected and analyzed the qualitative data from several stakeholders who are interest to the climbers by the snowman method. Second, we designed the system which climbers need to give and take any information about mountains each other in real time. Thus, we proposed a mobile log system for climbing through analyzing requests of stakeholders.

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Our study aims to understand mechanisms to maximize the performance of intellectual activity and accelerate tool and system development for practical uses. In this study we made a specific focus on meetings which are considered to typical intellectual interaction and tested applicability of transaction-based management. First we investigated transactions in meetings using transaction based evaluation model. We sorted out meetings based on the indicators which represent characteristics of transactions and surveyed effects of activity indicators to performance indicators based on a series of correlation and regression analyses. Based on these considerations, we proposed a managerial model for increasing intellectual productivity of meetings and reinforcing project management capabilities.

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This study aimed to analyze a relationship between knowledge characteristics and social capital characteristics in the situation of knowledge acquisition. Data were gathered by using questionnaires from employees working in various business organizations. The analysis of the data revealed that; 1) business relationship was chosen in order to acquire knowledge which was directly related with business, 2) not only business relationship but also non-business relationship was chosen in order to acquire values in business.

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In service-producing industry like a cram school, customer's needs and market environment vary moment to moment. In this study, we created an organizational model that contains two processes, changing employees' behavioral type and controlling organization by managers in such industry with observation and interview. Furthermore, we tried computational experiment with implementing this model as multi-agent system. In this experiment, we observe two parameters; (1)performance evaluation term by managers, (2) occurrence frequency of crisis situations. In this paper, we report results and considerations of our experiment focus on effects of those operations by managers.

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This paper shows that activities of the soft systems methodology are formally regarded as an organizational knowledge-creating process by imbedding a concept creation stage before the stages in systems thinking. We then define an organizational knowledge-creating process as a social system that is a network of communications. It is shown that improbabilities of such communicative processes and the media to overcome them play an important role to emerge the essential dynamism of a knowledge-creating company. And it is pointed out that the systems methodology can be such a medium.

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In recent years, also in Japan, various talented people exist in organizations. They have handicaps or are born in foreign. The different career development program technique from the former is needed for our organizations. However, it is not established about the view or technique of a new career development program. In this paper, we paid our attention to IT organizations. as compared with other organizations, there are many pro talented people among IT organizations. We were able to derive the action for which a middle manager is asked about "personnel training", a "personnel evaluation", and "health care administration." In addition, examination of a sufficient condition is a way.

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For describing a business system architecture, it is common to use so called Enterprise Architecture originated from Zachman Framework, but there is no standards for describing an enterprise wide technical architecture like SOA. MIT's 'Enterprise Architecture As Strategy' that is proposing architecture maturity stages shows 4 different expression styles related to 4 operating models in maturity stage 3. In this report I review these 4 expression styles and then propose how to describe an enterprise level system architecture for making an improving plan.

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While the global competition becomes intensified, the lower productivity of the domestic commercial industries has been frequently pointed out. However, the ex post evaluation on productivity of individual firm has been rarely done regardless of manufactruring or commercial industry. Thereupon, the production function, in which ordinary profit is brought by machinery or other alternative investment, Information investment and personnel expense, is applied to analyze financial data of the securities report on the productivity of the major commercial firms. After that, the earning structure of the firm concerned is worked out and classified to be useful for the business design.

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Regional software companies are confronted with some difficulties, and the strengthening of competitiveness is an urgent need. 2009, I made inquiries about the relationships between development methodology and productivity by questionnaires in Shizuoka. In addition, 2010, I had an interview with some companies and industry associations, and send out questionnaire survey to Swedish software companies. As a result, 1. The application of methodology have no relevance to the productivity, 2. Quality control affect profitability, 3. Regional software companies need to shift from the contract work based on man-month to the product development based on own, specific market.

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In Goal-oriented requirements analysis, how to utilize stakeholder's preference to evaluate quality of a Goal, and which Goal should be selected between Goals in OR relation are respectively important theme. In this paper, we report that a Goal selection method with stakeholder's preference by combining AGORA (one of the former method) to attributed Goal-selection method (one of the latter method). From the result of an experimentation, a new conflict that which relation between validity for Goals and it in a Goal should be given priority was disclosed.

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In this paper, a representation of group decision making situations based on social network theory is provided, and the situations are analyzed by using the Newcomb's balance theory. A group decision making situation consists of multiple decision makers, and they are, as a whole, required to choose one or more alternatives out of a set of all alternatives. Such a situation accompanied with a hierarchical structure of the group of decision makers, social relationships among decision makers, and preferences of decision makers toward alternatives is represented as a signed graph. Then, the analysis of the situation with the Newcomb's balance concept reveals a relationship between stable states of the situation in the Newcomb's sense and the structure of the situation as a social network.

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In decision making, decision is significantly affected by what is the preference of each individual and which alternative is chosen under the status quo. However, the traditional decision making models, such as binary relations of individual order in the social choice theory or environment/state in the implementation theory, does not any pay attention to identification of status quo. The essay aims to propose a alternative model which employs information about status quo as a additional parameter to the traditional models.

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Flash marketing is paid to attention as an effective marketing technique while social sphere expands by spread of social media such as SNS,blog,and Twitter.In the current studies,the gourmet genre considered as a genre that has the highest coupon availability.From our investigation,the flash marketing that gets great success in the US may lose the market without some conditions.

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In these days that Health Care Management has been getting mone and more difficult, hospital managers pay close attention to the patient's behavior. as the word-of-mouth influence among patients plays quite important role in Health Care Manegement, the analysis of its structure is disirable. To start with, we made an exploratory analysis of the questionnaire to see how the word-of-mouth information was received. As a result, we found that the way the word-of-mouth information was received was subject to attributes of patients.

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Recent years, there are many researches on calculation of Customer Lifetime Value (CLV), but there exists no common framework to compare those researches with unique viewpoints and conditions. This paper aims at proposing a framework for reviewing past research on CLV measurement, and suggesting the areas for further studies. It is consisted of three parts: explanation of how to retrieve the papers by keyword; grouping of the papers; and results and recommendations.

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Recently, as the market is globalized and , in Japan , is segmentalized, the information systems that support the activity of the enterprise grow bigger size and become complicated. So, prior researches have recognized the importance of flexibility of IT Infrastructure services which can respond promptly to the threads and the opportunities of competitive environment. This case study provides the relation between strategy types and IT Infrastructure services.

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In this presentation, we treat making inroads into Asian markets of Japanese department stores which have developed from 1970s. Especially we pick up the example of Singapore which was led the retail market of Asia. Then we argue the advance and evacuation of Japanese department stores, and the reason of them. Moreover, we mention the knowledge of making inroads into overser market in future.

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A key to success of business innovation means using information and communication technology. A use of information and communication technology has two role, One contributes to reengineering of business efficiently on Information system. Other has effect to solve management issues as information service. Argument of this paper discussed interaction between innovation and capability under information service.

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Since, in urban life, people have few opportunities for communications practically, many people can not satisfy their communication desires and they are feeling loneliness. The feelings of loneliness have not been cleared by new communication technologies, and we are feeling that the unsatisfied people are even increasing in recent years. The urban customers who have such feelings have affected the activities of companies and organizations. It appears in the face-to-face communications with customers at the customer service counters significantly. This paper describes the characteristic of the customer needs that appear in the business communication in an urban area through the case study of the communication between the employees of a service counter of an urban GMS and the customers.

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